Recognizing Leaders in Retirement Plan Digital Experiences
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Recognizing Leaders in Retirement Plan Digital Experiences
DALBAR has conducted comprehensive studies emphasizing the importance of digital experiences for retirement plan sponsors. The organization recently released the findings from three significant studies focusing on how businesses engage with their sponsors online. The main study, the Plan Sponsor Website Ranking, assesses the overall online offerings available to plan sponsors. Additionally, specific studies on Self-Service Reporting and Plan Sponsor Dashboards explore detailed functionalities of reporting tools and dashboards that are critical for sponsors' operations.
Top Performers in the Industry
This year's rankings revealed some noteworthy leaders who have excelled in creating user-friendly platforms designed for plan sponsors. Principal Financial Group and TIAA emerged as top contenders in the Plan Sponsor Website Ranking, highlighting their commitment to enhancing functionality and usability. Principal Financial Group is particularly recognized for its innovative Retirement Wellness Score tracker and engaging visual tools, while TIAA’s dashboard features robust financial wellness resources alongside a dedicated Plan Sponsor Calendar.
Recognition for Analytical Excellence
John Hancock received accolades for its multifaceted and insightful analytic reports that combine superior data visualization techniques with an excellent user experience. The platform also offers context-sensitive support, promoting easier navigation for users and enhancing the overall utility of the reporting tools.
Training and Support Highlighted
Lincoln Financial and Nationwide also stood out during the evaluation process, particularly for their extensive training and support systems that help plan sponsors effectively manage intricate reporting systems. Lincoln Financial’s dashboard is commended for its clarity and organized layout, while Nationwide excels in providing customization options and leveraging color-coding for user-friendly navigation.
Commitment to Excellence
The recognition these firms receive showcases their ongoing dedication to addressing the dynamic needs of plan sponsors and administrators in an ever-evolving landscape. By continually refining their digital offerings and support structures, these leaders are setting a standard within the industry.
About DALBAR
DALBAR stands as a pivotal entity in providing independent market research within the financial services sector. Their mission is to elevate industry standards and enhance client interactions. By focusing on audience behavior and communication effectiveness, DALBAR equips financial firms with the necessary research, ratings, and benchmarking tools to foster meaningful connections with their clientele.
Frequently Asked Questions
What is DALBAR's main focus?
DALBAR primarily focuses on enhancing the financial services industry's standards through independent market research and educational resources for firms.
Who were the top performers recognized by DALBAR?
Top performers include Principal Financial Group, TIAA, John Hancock, Lincoln Financial, and Nationwide, noted for their excellence in digital experiences for plan sponsors.
What are the criteria for the Plan Sponsor Website Ranking?
The ranking evaluates online resources provided for plan sponsors, considering functionality, usability, and support effectiveness.
What innovations did Principal Financial Group introduce?
Principal Financial Group introduced the Retirement Wellness Score tracker and engaging and interactive charts to enhance user experience.
How does DALBAR help financial firms?
DALBAR empowers financial firms by providing them with in-depth research, ratings, and benchmarking to improve client communication and service delivery.
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