XPENG Unveils XOS 5.2 OTA Update, Revamping User Experience
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XPENG Rolls Out XOS 5.2 OTA, Enhancing Global User Experience
Global OTA Upgrade Launch
XPENG is thrilled to announce its first major synchronized global Over-the-Air (OTA) upgrade for eligible users across various regions including Europe, the Middle East, and Southeast Asia. This significant update enhances the user experience by integrating valuable customer feedback.
Beta Testing and Feedback Integration
During a comprehensive 28-day beta testing phase, users from around the world actively participated, providing nearly a hundred distinct feedback items that were incorporated into the final OTA update. Looking forward, XPENG plans to roll out at least four additional OTA updates within the upcoming year.
User Engagement through Events
XPENG's commitment to customer engagement is evident as they hosted their inaugural global user OTA salon in Denmark. This event aimed to focus on customer feedback and outlays for advancing smart mobility on a global scale.
Introducing XOS 5.2 Features
On August 15, XPENG Motors released the anticipated Tianji XOS 5.2 OTA upgrade worldwide. This unveiling introduces innovative features such as the Smart Cockpit and Intelligent Driving mechanisms, powered by advanced AI technology, which substantially improves the speed and reliability of OTA updates.
User Experience and Praise
This OTA upgrade is designed to elevate user satisfaction, emphasizing the company's dedication to customer-centric values. XPENG’s innovative spirit shines through as users express enthusiasm for XOS 5.2. A notable beta tester, Marius from Norway, shared his experiences stating, "I must say that the new software update is just amazing. One of the things I really like is the new split screen; it allows you to view the surrounding environment on one side, while also showing the car's current charging status."
Company Commitment to Innovation
He Xiaopeng, Chairman and CEO of XPENG, commented, "We are proud to be the first emerging Chinese auto brand to conduct a public OTA beta test for our global users. The Tianji XOS 5.2 OTA showcases our world-leading smart driving and research capabilities. Positive feedback from users underscores the crucial role of smart experiences in the future of mobility. We are committed to listening to our users to enhance their experience continually." He described the role of high-quality technology in making evoking convenience and comfort for global users, ultimately paving the way toward a sustainable society.
User Salon Interaction in Denmark
In line with its innovative strategies, XPENG organized an exclusive offline User Salon in Hillerød, Denmark. Held on August 13, this event attracted around 30 participants for an interactive session consisting of a showroom tour, comprehensive presentations on the new OTA features, and a dedicated Q&A. The engagement included hands-on experiences that received high praise from attendees.
Future Developments and Customer Collaboration
The month-long beta testing phase yielded fruitful feedback, with XOS 5.2 addressing 82% of pertinent issues raised by Danish customers. XPENG is dedicated to continuously enhancing its technology and services, creating new paradigms within the intelligent electric vehicle sector globally, marking a promising new era for its customers.
Joachim Vishart Hummel-Gryholm, Head of Marketing for XPENG Denmark remarked, "In Denmark, we are deeply engaged with our customers and have effective processes to gather their feedback when developing our products. This release exemplifies our belief that our future growth will occur collaboratively with our customers."
About XPENG
Founded in 2014 in Guangzhou, China, XPENG is a leading global smart electric vehicle company focused on developing clean and intuitive mobility solutions. With its state-of-the-art R&D facilities, XPENG delivers vehicles prioritizing safety, electrical efficiency, and optimal performance suited for markets worldwide. The company persistently seeks innovation in its core technologies, including autonomous driving, SEPA 2.0, and cutting-edge in-vehicle infotainment systems. XPENG maintains its headquarters in Guangzhou and Amsterdam, along with additional offices in Beijing, Shanghai, and Silicon Valley.
Contact Information
For Media Enquiries:
PR Department
Email: pr@xiaopeng.com
Frequently Asked Questions
1. What is the significance of the XOS 5.2 OTA upgrade?
The XOS 5.2 OTA upgrade brings enhanced features like the Smart Cockpit and Intelligent Driving, significantly improving the user experience with faster and more robust updates.
2. How did users respond to the beta testing phase?
Users engaged enthusiastically during the beta testing phase, providing essential feedback that resulted in nearly a hundred improvements being made for the final OTA release.
3. What are XPENG’s plans for future OTA updates?
XPENG is planning to roll out at least four more OTA updates in the coming year, continually enhancing the user experience based on customer feedback.
4. How does XPENG integrate customer feedback into its products?
XPENG actively collects and analyzes customer feedback during beta tests and through events like user salons, ensuring user input is a core component in product development.
5. What innovative features are included in the XOS 5.2 upgrade?
The XOS 5.2 upgrade includes a split-screen feature for improved visibility of surroundings, alongside real-time updates on vehicle charging status, enhancing overall user functionality.
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