Volaris Group Expands Portfolio with Maze Feedback Acquisition

Volaris Group Strengthens Its Offerings with New Addition

Volaris Group has recently taken a significant step to amplify its market presence by acquiring Maze Feedback AS. This company, known for its advanced customer experience (CX) software, has been a key player in helping retailers glean actionable insights from customer feedback. With over 20 years of experience, Maze Feedback AS is well-versed in retail consulting and has significantly impacted store teams across various regions.

Transforming Customer Feedback into Actionable Insights

The acquisition is poised to enhance Volaris Group's capabilities in the retail sector. Janni Løber Zesach, Group Leader at Volaris Group, expressed enthusiasm about the alliance. She noted that Maze Feedback AS has shown remarkable success within its niche and is looking forward to leveraging their combined expertise to enhance frontline retail training. This partnership aims to cultivate a culture driven by data, ensuring best practices are shared across the board.

Addressing Retail Challenges Through Innovative Solutions

Founded in 2005, Maze Feedback AS emerged to tackle the challenges posed by fluctuating retail strategies and varying performance results among stores. By transforming CX data into personalized insights, they empower retail teams to identify growth opportunities, ultimately leading to better customer satisfaction and increased sales. The company has not only carved a niche for itself in the market but has also expanded its technological capabilities, incorporating artificial intelligence to further refine the insights provided to retail staff.

The Future Looks Bright for Maze Feedback AS

Frode Berg, the CEO of Maze Feedback AS, shared his excitement regarding the acquisition. He views this development as an opportunity for the company to enhance its mission of driving high conversion rates and engaging employees effectively. The support from Volaris Group's extensive network of technology companies will undoubtedly bolster Maze Feedback AS’s efforts in achieving their goals while reducing performance variations.

Operational Independence Maintained Post-Acquisition

Maze Feedback AS will continue to operate independently under the leadership of CEO Frode Berg. Under this structure, they will report directly to Janni Løber Zesach within Volaris Group's broader portfolio. This approach allows for each company’s strengths to shine while collaborating towards mutual objectives.

About Volaris Group

Volaris Group is committed to acquiring, strengthening, and growing vertical market technology companies. As a pivotal Operating Group of Constellation Software Inc., Volaris focuses on enhancing businesses within their competitive landscapes. This is achieved through organic growth initiatives, product development, and strategic acquisitions. For more insights into their offerings, visit www.volarisgroup.com.

For More Information

Contact:
Ryan Hill
Volaris Group
Tel: +1 416-831-0305
ryans.hill@volarisgroup.com

Frequently Asked Questions

What is the significance of Volaris Group acquiring Maze Feedback AS?

The acquisition enhances Volaris Group's expertise in customer experience software, allowing it to provide better solutions for retailers.

How long has Maze Feedback AS been operating?

Maze Feedback AS has been in operation since 2005, specializing in improving retail experiences through customer feedback.

Will Maze Feedback AS continue to operate independently?

Yes, Maze Feedback AS will maintain independent operations while reporting to Volaris Group's leadership.

What technologies is Maze Feedback AS implementing to improve its services?

Maze Feedback AS is incorporating artificial intelligence to enhance the insights provided to retail staff, making feedback more actionable.

Who should I contact for more information about this acquisition?

For more details, you can reach out to Ryan Hill at Volaris Group via email or phone.

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