Transforming E-Commerce: FlexFactor and OpenPath Partnership

FlexFactor Partners with OpenPath to Enhance Decline Recovery
Instant integration unlocks FlexFactor's award-winning decline recovery platform. Merchants on WooCommerce, Adobe Commerce, BigCommerce, or Shopify can recover up to 30% of declines.
FlexFactor, a leading provider of real-time payment decline recovery solutions, recently announced its partnership with OpenPath, a premier payment orchestration provider. This collaboration enables merchants on popular e-commerce platforms like WooCommerce, Adobe Commerce (Magento), BigCommerce, or Shopify to quickly activate FlexFactor's advanced decline recovery features, addressing an industry challenge that results in substantial revenue losses for U.S. merchants, estimated at $300 billion annually.
The Importance of Seamless Decline Recovery
FlexFactor’s AcceptIQ platform employs state-of-the-art AI and predictive analytics to automatically recover legitimate customer transactions that are wrongfully declined by traditional payment systems. This innovative integration enhances e-commerce platform coverage, immediately increasing merchant revenues, improving customer experiences, and optimizing customer lifetime value without complicating the purchasing process for consumers.
Expert Insights on the Partnership
“Modern e-commerce demands seamless payment experiences for optimal conversion,” explained Elio Vitucci, CEO of FlexFactor. “We selected OpenPath as our preferred connectivity partner due to their extensive platform coverage, advanced technology, and ease of integration. Our teams have collaboratively worked to provide merchants with a hassle-free integration experience, allowing them to instantly access our powerful solutions. Together, FlexFactor's recovery innovations and OpenPath's unmatched connectivity create a leading solution that effectively tackles false declines at scale.”
In response, Scott Dorey, CEO of OpenPath, expressed excitement about the partnership, stating, “We’re thrilled to collaborate with FlexFactor to deliver the most effective decline recovery solution available to merchants across major e-commerce platforms. Integrating with FlexFactor strengthens our market-leading capabilities by providing instant, seamless access to a proven decline recovery tool. Our extensive payment processor network, paired with dedicated integrations with platforms such as Shopify, WooCommerce, Adobe Commerce (Magento), and BigCommerce, enables merchants to effectively recover significant lost revenue, resulting in immediate and measurable sales growth.”
Advantages of the OpenPath Integration
False declines can lead to considerable customer frustration and can harm long-term customer loyalty. Through the OpenPath integration, merchants can:
- Automatically recover up to 30% of declined transactions in real-time
- Provide frictionless customer experiences
- Increase customer lifetime value with better conversion rates
- Maximize marketing ROI by retaining revenue from existing transactions
FlexFactor stands out as the only market leader offering real-time, post-authorization recovery for both purchase and subscription transactions. This integration is ready for merchants operating on the supported e-commerce platforms mentioned above, enhancing their ability to recover lost revenue effortlessly.
About FlexFactor and OpenPath
About FlexFactor
FlexFactor is a market-leading payment recovery platform that transforms declined transactions into revenue in real time. Utilizing innovative AI technology and predictive models, FlexFactor allows merchants to reclaim previously lost sales without friction for consumers or additional costs. By covering all decline codes for both purchases and subscriptions, FlexFactor can return up to 20% in annual revenue for businesses.
About OpenPath
OpenPath provides hassle-free access to world-class transaction options through its consolidated platform. With a global reach and integrations with numerous processors, OpenPath offers merchants diverse options for monetizing their business traffic. Together, both companies are set to redefine payment recovery in the e-commerce landscape.
Frequently Asked Questions
What is the main goal of the FlexFactor and OpenPath partnership?
The partnership aims to enhance decline recovery solutions for merchants, enabling them to recover lost revenues through advanced payment technology.
How does FlexFactor's AcceptIQ platform work?
FlexFactor's AcceptIQ platform utilizes AI and predictive analytics to recover legitimate transactions that traditional systems mistakenly decline, increasing e-commerce revenues.
Which e-commerce platforms are supported by this integration?
The integration supports major platforms including WooCommerce, Adobe Commerce (Magento), BigCommerce, and Shopify.
What are the benefits of the OpenPath integration?
Merchants can recover up to 30% of declined transactions, improve customer experiences, increase sales revenue, and maximize marketing ROI.
What differentiates FlexFactor from other payment recovery solutions?
FlexFactor uniquely offers real-time, post-authorization recovery for both purchase and subscription transactions, positioning it as a market leader.
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