TDC NET Selects IFS Cloud to Enhance Operational Efficiency

TDC NET Partners with IFS to Transform Workforce Management
In a significant move to enhance operational efficiency, TDC NET, Denmark's leading telecommunications infrastructure provider, has chosen to implement IFS Cloud. This decision marks a pivotal step for TDC NET as it aims to modernize its existing systems and streamline its workforce management processes. The integration of IFS Cloud will play a crucial role in substantiating operational efficiencies across the organization's business units.
Streamlining Operations with IFS Cloud
TDC NET, an established customer of IFS, is set to leverage the IFS Cloud for Field Service Management. This initiative will significantly optimize their workforce management procedures, especially in field service operations. The adoption of this cloud solution will enable the company to unify its workforce management systems, thus minimizing redundancies in processes and effectively managing costs.
Real-time Scheduling for Enhanced Service Delivery
By implementing IFS Cloud for Field Service Management, TDC NET will be able to assign technicians based on their skills to specific tasks efficiently. The solution includes IFS Planning and Scheduling Optimization, which utilizes real-time data to dynamically coordinate tasks according to technician availability, location, and traffic conditions. Such advancements are essential as TDC NET transitions from traditional copper networks to modern fiber infrastructures while implementing Internet of Things (IoT) solutions and artificial intelligence (AI) technologies. The company is committed to sustainability, targeting net zero emissions by 2030.
Consolidating IT Infrastructure
In addition to improving workforce management, IFS Cloud will allow TDC NET to streamline its overall IT operations. The initiative aims to phase out outdated systems, reducing operational complexity while increasing efficiency across the organization.
Leadership Insights on Transformation
Carsten Rasmussen, the Head of IT Enablement at TDC NET, emphasized the importance of integrating their IT systems. He stated, "As we move towards modernizing our infrastructure and delivering digital services, consolidating our IT approach is crucial. Partnering with IFS and utilizing IFS Cloud presents an opportunity to simplify and automate our operations, fostering a sustainable architecture that aligns with the demands of the digital age."
Commitment to Technological Advancements
Jesper Illum, Country Manager for IFS in Denmark, praised TDC NET for its commitment to innovation in fiber and 5G technologies. He noted, "TDC NET is not just Denmark's largest telecommunications provider but also a progressive firm focused on enhancing its operations through advanced technologies. IFS Cloud will facilitate scaling their systems, increasing automation levels, and improving customer delivery outcomes overall."
Implementation Support from Infosys
The rollout of IFS Cloud and associated services will be executed by IFS partner, Infosys. This collaboration aims to ensure that TDC NET can swiftly transition to the new cloud-based infrastructure while maximizing operational efficiencies.
About TDC NET
TDC NET is a prominent telecommunications enterprise in Denmark, dedicated to constructing, operating, and maintaining telecommunication infrastructures. The company offers a comprehensive array of services, with a focus on fiber optics and the country’s best mobile 5G network. TDC NET plays a vital role in Denmark's digital transformation, actively investing in and upgrading network infrastructure to provide high-quality connectivity and accessibility for users and businesses alike.
About IFS
IFS stands out as the preeminent provider of industrial AI and enterprise software aimed at businesses that manufacture, service, and empower the planet. Their technology is designed to unlock the power of Industrial AI™ to bolster productivity, efficiency, and sustainability. IFS Cloud, being a fully adaptable AI-powered platform, caters to the unique needs of clients as they evolve and grow.
Frequently Asked Questions
What is IFS Cloud?
IFS Cloud is a cloud-based platform that combines various business management solutions, enabling companies to streamline operations, increase automation, and enhance service quality.
How will TDC NET benefit from IFS Cloud?
TDC NET will consolidate its workforce management and IT operations, resulting in reduced costs and improved efficiency in service delivery.
What is TDC NET's goal with this transition?
The company aims to phase out its copper infrastructure and upgrade to fiber networks while achieving sustainability targets by 2030.
Who is implementing the IFS Cloud for TDC NET?
The implementation of IFS Cloud will be carried out by Infosys, an IFS partner, ensuring a smooth transition to the new system.
What technological advancements is TDC NET pursuing?
TDC NET is working towards integrating IoT solutions and AI technologies as part of its digital transformation strategy, enhancing its service delivery further.
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