Data Security Incident Notification from TCCOH
The Children's Center of Hamden, commonly referred to as TCCOH, is notifying individuals about a recent data security incident that may have involved sensitive personal and health information. At TCCOH, the protection of personal information is of utmost importance, and the organization is taking this matter very seriously. In light of the incident, TCCOH has reached out to affected individuals to offer support during this time.
Investigation of Unusual Activity
On December 28, TCCOH identified unusual activity in their digital systems, which prompted immediate action to investigate further. Engaging independent cybersecurity experts, the organization sought to understand the extent of the incident. Following a thorough investigation, it was uncovered that unauthorized access to certain files occurred on June 29. TCCOH dedicated itself to reviewing these files to ascertain which individuals’ data might have been affected and what specific information could be involved.
Completion of the Review Process
By August 7, TCCOH completed the review of the impacted files and took proactive measures to ensure notifications were sent out promptly. Notices detailing the event were mailed directly to individuals potentially impacted, ensuring transparency and support for those affected by the incident.
Types of Potentially Affected Information
A detailed review identified various types of sensitive information that might have been involved in this security incident. Depending on the individual, this information could include their name, date of birth, Social Security number, driver’s license or passport details, biometric data, and even medical diagnosis or treatment information. TCCOH is committed to supporting individuals who may have had their personal information compromised.
Steps Taken to Improve Security Measures
In response to the incident, TCCOH has implemented numerous steps to bolster information security and drastically lower the chance of a similar incident happening again. A toll-free call center has been established specifically for this incident. It operates Monday through Friday, between 8:00 AM and 8:00 PM Eastern Time, allowing affected individuals to get answers to their questions. The call center can be reached at 1-833-426-3652, providing an avenue for support and clarification.
Commitment to Privacy and Security
TCCOH has expressed sincere regret over any distress or disruption this incident may cause. Protecting personal and protected health information is a core priority for the organization. TCCOH is dedicated to learning from these experiences and is determined to enhance its security practices for the future.
Frequently Asked Questions
What happened in the data security incident?
TCCOH detected unusual digital activity that led to an investigation, uncovering unauthorized access to certain files.
What types of personal information were potentially compromised?
The information possibly accessed includes names, dates of birth, Social Security numbers, and health-related information.
How has TCCOH responded to the incident?
TCCOH has notified potentially affected individuals and established a call center for inquiries regarding the incident.
What security measures are being taken to prevent future incidents?
TCCOH is implementing enhanced security measures and protocols to protect personal information from further incidents.
How can affected individuals seek assistance?
Affected individuals can call TCCOH's dedicated toll-free call center for support and answers to their questions.
