Rob Conti Elevated to CIO of First Watch Restaurant Group
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First Watch Names Rob Conti as Chief Information Officer
First Watch Restaurant Group, Inc. (NASDAQ: FWRG), recognized as a leading daytime dining option, has announced a significant leadership advancement with the promotion of Rob Conti to Chief Information Officer. Since joining the team in 2019, Conti has played a pivotal role, previously serving as the Senior Vice President of Information Technology. Bringing over 25 years of extensive experience in technology solutions for various hospitality enterprises, he has established himself as a key asset in enhancing First Watch's operations.
In his new role, Rob Conti is tasked with shaping the company's IT strategy and roadmap, which includes the successful implementation of various technology initiatives. CEO and President Chris Tomasso praised Conti's contributions, stating, "Rob joined First Watch during a critical phase when our IT system was just beginning to take shape. His leadership has significantly upgraded our technological framework to meet the requirements of our dynamic growth strategy." This dedication to improving operational systems reflects Conti’s focus on the core values of the organization, aligning IT solutions with the needs of operators, employees, and customers alike.
Key Achievements and Initiatives
During his tenure, Conti has been instrumental in the rollout of several crucial company systems. Noteworthy accomplishments include the creation of a comprehensive business intelligence platform aimed at enhancing decision-making processes, a robust cybersecurity program to safeguard organizational data, and innovative solutions like pay-at-the-table functionalities along with advanced kitchen display systems (KDS).
Recognized by industry peers, Conti earned accolades as one of the most influential restaurant executives by Nation’s Restaurant News in 2021. This recognition underscores his ability to drive forward-thinking technology strategies within the fast-paced restaurant sector.
A Rich History in Hospitality Technology
Prior to his impactful contributions at First Watch, Conti's career spanned over 18 years at Hard Rock International, where he held various IT leadership positions, marking his tenure with the title of Vice President of Technology. His role there encompassed overseeing global IT infrastructure and operations, vital security protocols, and compliance across more than 200 locations worldwide. Additionally, Conti’s decade-long experience with The Walt Disney Company in restaurant operations provided him with a solid foundation in customer-centric service delivery.
Vision for the Future
Conti expressed enthusiasm for his new role, stating, "I am honored to continue serving our Home Office, shareholders, and importantly, our restaurant teams and customers. Technology has always been integral to the hospitality industry, and as we move forward, I look forward to evolving our technology solutions further at First Watch." This commitment highlights his dedication to continuous improvement and innovation, ensuring First Watch remains at the forefront of the daytime dining market.
About First Watch
First Watch is a celebrated daytime dining establishment known for its freshly prepared breakfast, brunch, and lunch options. The restaurant has garnered numerous accolades for its delightful menu, which includes the ever-popular Quinoa Power Bowl, Farm Stand Breakfast Tacos, Avocado Toast, and the signature Million Dollar Bacon. In 2023, First Watch was distinguished as the top restaurant brand in Yelp's list of the most-loved brands in the U.S., affirming its strong presence in the dining landscape. Operating over 535 locations across 29 states, the restaurant cemented its reputation as a top workplace, recognized as a Top 100 Most Loved Workplace in 2022 and 2023 by Newsweek. To learn more about First Watch, visit www.firstwatch.com.
Frequently Asked Questions
Who is Rob Conti?
Rob Conti is the Chief Information Officer at First Watch, recently promoted from Senior Vice President of Information Technology.
What is First Watch known for?
First Watch is known for its award-winning daytime dining concept, specializing in made-to-order breakfast, brunch, and lunch using fresh ingredients.
What initiatives has Rob Conti implemented at First Watch?
He has implemented several initiatives, including a business intelligence platform, cybersecurity program, and pay-at-the-table solutions.
How many First Watch locations are there?
First Watch operates over 535 locations across 29 states.
What awards has First Watch received?
First Watch has received multiple awards, including being named a Top 100 Most Loved Workplace and accolades for its breakfast and brunch offerings.
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