Mews Achieves Milestone of 12,500 Global Customers Amid Growth
Mews Achieves Major Customer Milestone
The pioneering hospitality platform is transforming hotel operations and guest experiences at an unprecedented pace. Mews, the leading hospitality technology provider, has now surpassed 12,500 customers worldwide, showcasing an impressive 85% increase over the past year. This growth solidifies its role as a key player in the digital transformation of the hospitality industry.
Driving Factors Behind the Growth
Several regions have played a significant role in this remarkable expansion. Notably, North America has witnessed a doubling of Mews' customer base in a short time frame. The DACH region and France have also shown robust growth, with market penetration hitting 20% and an annual growth rate of 37%, respectively. This surge illustrates the rising demand for innovative, agile hotel management technologies.
Innovative Solutions by Mews
Mews is at the forefront of delivering cutting-edge solutions to the hospitality industry. By offering AI-driven enhancements, such as smart tips aimed at personalizing guest experiences and implementing flexible hourly booking services, Mews has set a new standard in operational efficiency. Their solutions empower hotels to elevate guest experiences while maximizing scalability and automation.
Leadership Insights
Richard Valtr, the Founder of Mews, shares, “The hospitality industry is at a tipping point – hoteliers must evolve or risk obsolescence. Our mission is to enhance hospitality globally by equipping hoteliers with essential tools for thriving in this rapidly evolving environment while simplifying their operations and enriching guest experiences. Surpassing 12,500 customers marks a thrilling achievement, but our journey has only just begun.”
Recognized Brands Trust Mews
Mews has become the backbone for some of the most forward-thinking hospitality brands, including BWH Hotels, Lark Hotels, Marston's, Strawberry, Zenitude, and Meiser Hotels. Matt Welle, the CEO of Mews, emphasizes, “Our accelerated growth signifies that the industry is ready to embrace more efficient technologies. Even in traditionally stagnated markets, there is an undeniable shift toward smarter hospitality solutions, and we take pride in leading this transition.”
Focus on Future Growth
This success comes shortly after securing a remarkable $75 million investment from Tiger Global, positioning Mews as the preferred technology partner for modern hoteliers. Additionally, Mews Ventures has acquired Atomize, an advanced AI-driven revenue management solution, further enhancing its capabilities to improve profitability and operational efficiency for hotels worldwide.
About Mews
Mews stands as the leading platform in the new era of hospitality. Serving over 12,500 customers across more than 85 countries, the Mews Hospitality Cloud is designed for modern hoteliers to streamline their operations, create extraordinary guest experiences, and increase their profitability. Notable clients include BWH Hotels, Strawberry, The Social Hub, and Airelles Collection. Mews was recognized as Best PMS in both 2024 and 2025, and consistently listed among the Best Places to Work in Hotel Tech from 2021 to 2025 by Hotel Tech Report. With substantial backing of $410 million from various investors, including Growth Equity at Goldman Sachs Alternatives, Mews continues to lead the transformation of the hospitality sector.
Frequently Asked Questions
What led to Mews surpassing 12,500 customers?
The company's innovative offerings and a focus on cloud-native automation have significantly increased interest and adoption in various markets.
How does Mews improve hotel operations?
Mews streamlines hotel management through AI-driven tools that enhance both efficiency and guest experiences, thus creating a seamless operational flow.
What markets have seen the most growth for Mews?
Notable growth has been observed in North America, the DACH region, and France, with each displaying robust adoption rates in hotel technology solutions.
What innovations is Mews known for?
Mews is pioneering AI smart tips and hourly booking services, which allow hotels to offer personalized experiences and flexibility to guests.
How does Mews plan to continue growing?
With significant investments and strategic acquisitions, such as the integration of Atomize, Mews seeks to expand its technological capabilities and reach in the hospitality industry.
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