Key Trends in Automotive Insights from Urban Science and Harris Poll

Automotive Insights from Urban Science and Harris Poll
The gap between the perceptions of auto dealers and the hesitations of auto buyers continues to widen. Urban Science, a global leader in automotive consultancy, along with the Harris Poll, has recently released insightful findings that delve into the evolving perspectives of dealers and auto buyers regarding the automotive industry.
This year marks the fifth anniversary of their comprehensive survey, which has revealed some insightful trends. With the acceleration of technology and significant economic factors affecting the auto market, the findings highlight critical shifting perceptions that influence decision-making.
Understanding Dealer and Buyer Perspectives
The survey captured responses from over 3,000 adults planning to purchase a vehicle within a year, as well as 254 automotive dealers from the U.S. This unique study juxtaposes dealer sentiments with those of the auto-buying public, allowing for an eye-opening comparative analysis.
Top Concerns for Auto Buyers
One of the key findings emerges from the ongoing concern about vehicle affordability. Even before any tariff announcements, a staggering 64% of auto buyers have pinpointed affordability as a major concern. This sentiment is shared by 40% of dealers who also recognize affordability challenges.
Impact of Tariffs on the Automotive Sector
Tariffs remain another significant issue in the minds of both auto buyers and dealers. According to the February omnibus survey, three out of five auto buyers anticipate that tariffs will negatively affect the automotive industry. This collective anxiety underscores the pressing need for transparency and understanding regarding how economic policies can impact vehicle pricing and availability.
Dealers' View on Electric Vehicles
When it comes to electric vehicles (EVs), a divergence emerges between dealer optimism and buyer skepticism. Dealers are generally upbeat about the growth of customer interest in EVs; however, only 47% of auto buyers agree that the industry will be ready for EV-only options by 2040. Alarmingly, 48% of buyers expressed that they may never be ready.
The Role of Artificial Intelligence
Another area of interest lies in the application of artificial intelligence (AI) within the automotive buying process. Dealers are enthusiastic about the advancements and implications of AI; more awareness about AI is observed among auto buyers. Surprisingly, positive sentiment regarding AI has fallen year on year, highlighting a disconnect that needs to be addressed.
Conclusion and Takeaways
Urban Science has established a vital resource by leveraging analytical findings to guide the automotive industry. As they navigate the complexities of changing buyer preferences, economic pressures, and evolving technologies, these insights serve as a cornerstone for understanding the market effectively.
For those seeking comprehensive insights into the shifting landscape of automotive buying, the 2025 survey offers invaluable data and trends that can aid in strategic decision-making.
About Urban Science
Urban Science is a prominent automotive consultancy and technology provider that partners with original equipment manufacturers (OEMs) and dealers. With a stronghold in 20 global locations, Urban Science empowers the automotive industry to enhance operational efficiency and maintain competitiveness in challenging market landscapes through advanced data solutions and analysis.
About The Harris Poll
As one of the longest-standing surveys tracking public opinion and social sentiment since 1963, The Harris Poll is now a vital part of Harris Insights & Analytics. Their dedicated research seeks to reveal profound societal values and guide leaders in making informed decisions that shape a better future.
Frequently Asked Questions
What are the key findings from the Urban Science study?
The study highlighted auto buyers' concerns about affordability and the impact of tariffs on the automotive industry.
How was the survey conducted?
The survey was carried out by gathering insights from over 3,000 auto-buyers and 254 dealers from the U.S.
What percentage of auto buyers are concerned about EV readiness?
Only 47% of auto buyers believe the market will be ready for EV-only options by 2040.
How does sentiment toward AI in auto buying compare between dealers and buyers?
Dealers are optimistic about AI, while buyers' positive feelings have declined over the years.
What is the significance of the Urban Science report?
This report provides critical insights into buyer and dealer perceptions that can inform industry strategies.
About The Author
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