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RND Automation Launches QuickPouch Website for Enhanced Support

RND Automation Launches QuickPouch Website for Enhanced Support

RND Automation Launches QuickPouch Website for Enhanced Support

The only authorized source for QuickPouch service, spare parts, and OEM support is now live at QuickPouch.com.

RND Automation, a prominent U.S. leader in packaging and robotic automation systems, has unveiled the new website as a dedicated hub for QuickPouch products and services. This launch marks a significant moment for QuickPouch machine owners who have often found themselves in need of quality support and parts.

After acquiring all intellectual property and service rights associated with QuickPouch equipment from the previous owner, whose operations have ceased, RND Automation aims to provide comprehensive support directly from the OEM. Many QuickPouch users have awaited this service, finding themselves in challenging situations without official assistance.

What Customers Can Expect at QuickPouch.com

Patrick McDermott, CEO of RND Automation, has expressed his commitment, stating, "We knew the QuickPouch customer base had been left without a reliable partner. That changes today. We're proud to provide these customers with the expert, responsive support they've been waiting for." Customers can anticipate a variety of services at QuickPouch.com:

  • Genuine OEM spare parts built to original specifications.
  • Fast-response technical support and troubleshooting.
  • Preventative maintenance, field service, and training programs.
  • A clear form to submit machine details and photos for quick assistance.
  • Service for legacy QuickPouch models, including Vertical, Horizontal, and Conveyor systems.

The initial response to this relaunch has been overwhelmingly positive, with a surge in service requests highlighting the urgency of such a support channel. Steve Bostic, Manager of Sales and Applications Engineering, noted, "Customers have been incredibly relieved to know there's finally a real solution. And because we now own the original engineering files and service documentation, we can provide exactly what they need, with speed and precision."

In addition to this support, RND aims to clarify its position in the market as the sole authorized provider of QuickPouch parts and services. Other companies claiming to offer similar parts or services are not connected to QuickPouch or RND Automation, providing customers peace of mind when sourcing parts and support.

While the focus remains on service and support, RND Automation still possesses full build rights and engineering capabilities for all QuickPouch systems. They welcome inquiries related to restoring or replicating these machines, ensuring customers have access to the full spectrum of automation solutions.

About RND Automation

Founded in 2005 and based in Florida, RND Automation designs and builds automation solutions for packaging, assembly, and robotics. They cater to manufacturers with a range of services from custom automation cells to standardized equipment and aftermarket services, ensuring full lifecycle support. RND Automation operates as a division of Complete Automation Solutions (CAS) Holdings.

Frequently Asked Questions

1. What services does QuickPouch.com provide?

QuickPouch.com offers genuine OEM spare parts, fast technical support, and training for legacy QuickPouch machines.

2. How can customers submit service requests?

Customers can use a designated form on the website to submit their machine details and receive quick assistance.

3. What models are supported by RND Automation?

RND Automation supports various legacy QuickPouch models including Vertical, Horizontal, and Conveyor systems.

4. Is RND Automation the sole provider for QuickPouch parts?

Yes, RND Automation is the only authorized provider for QuickPouch parts and services, ensuring customers receive legitimate solutions.

5. Where can I learn more about RND Automation?

For additional information about their services, please visit the RND Automation website.

About The Author

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The content of this article is based on factual, publicly available information and does not represent legal, financial, or investment advice. Investors Hangout does not offer financial advice, and the author is not a licensed financial advisor. Consult a qualified advisor before making any financial or investment decisions based on this article. This article should not be considered advice to purchase, sell, or hold any securities or other investments. If any of the material provided here is inaccurate, please contact us for corrections.

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