Infosys and Proximus Group Forge Stronger Collaborative Ties
Infosys and Proximus Group Strengthen Their Partnership
In a bid to create new business opportunities and enhance customer experiences, Infosys and Proximus Group have announced an exciting collaboration. This strategic partnership aims to leverage Proximus Group's innovative DI and CPaaS solutions, integrating them with Infosys' extensive digital services portfolio.
Collaborative Goals for the Future
The two companies will focus on a joint go-to-market strategy, harnessing best-in-class products from Proximus' international affiliates. These include notable solutions such as Route Mobile's Communications Platform as a Service (CPaaS) and Telesign's Digital Identity (DI) technologies. By combining these resources with Infosys’ digital services, they aim to revolutionize omnichannel customer engagement and implement AI-driven digital assistants, all designed to uplift the customer experience.
Enhanced Digital Security and Innovation
This collaboration doesn't just stop at customer engagement; it also emphasizes enhancing digital security. By utilizing robust DI and fraud protection solutions, the partnership seeks to guarantee trusted communications in an increasingly complex digital landscape.
Leaders Share Their Enthusiasm
Antonietta Mastroianni, Chief Digital & IT Officer at Proximus, expressed her excitement about this expanded collaboration, stating that it's a wonderful opportunity to blend their expertise in CPaaS and DI solutions with Infosys' capabilities. This synergy is predicted to significantly enhance customer experience for their joint clients.
Expert Opinions on the Partnership
Rajdip Gupta, CEO of Route Mobile, echoed similar sentiments, expressing enthusiasm about the merger of Route Mobile's CPaaS leading position with Infosys' renowned digital service excellence. He highlighted that this partnership also aligns with Proximus Group's ambitious international growth strategy, unlocking various synergistic opportunities.
Christophe Van de Weyer, CEO of Telesign, also chimed in, noting the pressing challenge of rising digital fraud. He emphasized how this partnership will facilitate enterprises in incorporating Telesign's digital identity solutions into their prevention and engagement frameworks, thus ensuring a higher trust level with end users.
Upendra Kohli, Infosys' Executive Vice President for Communication, Media, and Technology, expressed excitement over reinforcing their ongoing partnership with Proximus. He emphasized that this collaboration will redefine omnichannel customer interaction and the use of AI in crafting intelligent digital assistants.
Strengthening Market Positions
The strategic alliance between Infosys and Proximus Group highlights the determination of both organizations to amplify their leadership in delivering digital solutions. By coming together, they're poised to accelerate the delivery of innovative solutions to both business and residential clients, not only locally but across international borders as well.
A Commitment to Sustainable Growth
Both companies are committed to fostering an ecosystem of innovation and connectivity. They are confident that their combined expertise will lead to significant synergies and deliver substantial benefits to their clients. The collaboration is more than just business; it's a shared vision for nurturing a sustainable digital future.
About Proximus Group
Proximus Group is recognized as a leading provider of connectivity, IT, and digital services within the Benelux region and on a global scale. The company is dedicated to building a connected world while ensuring trust, security, and the sovereignty of its digital services for societal benefit.
About Infosys
Infosys stands at the forefront of the digital services and consulting industry. With a workforce exceeding 300,000, the company focuses on amplifying human potential and steering enterprises through their digital transformation journeys.
Frequently Asked Questions
What is the focus of the collaboration between Infosys and Proximus Group?
The primary focus is on leveraging Proximus' DI and CPaaS solutions in conjunction with Infosys' digital services to innovate customer engagement.
Who are the key leaders involved in this partnership?
Key leaders include Antonietta Mastroianni from Proximus, Rajdip Gupta from Route Mobile, and Upendra Kohli from Infosys.
How will this collaboration impact digital security?
The partners aim to enhance digital security by providing robust fraud protection solutions and trustworthy communications.
What industries will benefit from this partnership?
Both business and residential clients across various industries will benefit from the innovative solutions stemming from this collaboration.
What is the broader vision of Proximus Group?
Proximus Group aims to create a sustainable digital ecosystem, focusing on delivering superior customer experiences while achieving profitable growth.
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