Infosys and Proximus Strengthen Their Partnership
Infosys, a global leader in next-generation digital services, has teamed up with Proximus Group to explore new business opportunities and enhance customer experiences through innovative solutions.
Collaborative Go-to-Market Strategy
This partnership will adopt a joint go-to-market strategy that integrates Proximus Group’s cutting-edge products, particularly Route Mobile's Communications Platform as a Service (CPaaS) and Telesign's Digital Identity (DI) solutions. By merging these offerings with Infosys' digital services, the collaboration aims to boost omnichannel customer engagement and introduce AI-powered digital assistants.
Innovating Together
Through this partnership, both companies are set to enhance their offerings, improving digital security with strong DI and fraud protection solutions that promote trustworthy online communications.
Leadership Insights
"We are thrilled to deepen our collaboration with Infosys," said Antonietta Mastroianni, Chief Digital & IT Officer at Proximus. She expressed her belief that this partnership will lead to exceptional customer experiences through innovation, leveraging the strengths of both organizations.
Aspirations for Collaborative Growth
Rajdip Gupta, CEO of Route Mobile, emphasized the importance of combining Route Mobile's leadership in CPaaS with Infosys' excellence in digital services, a synergy that is expected to provide significant advantages for customers.
Tackling Digital Fraud
Christophe Van de Weyer, CEO of Telesign, highlighted the urgent need to address digital fraud today. He asserted that this partnership would facilitate the seamless integration of their digital identity solutions into current enterprise platforms, ultimately boosting user trust.
Building on a Strong Partnership
Upendra Kohli, Executive Vice President at Infosys, expressed enthusiasm about expanding their long-standing relationship with Proximus, indicating that together they will reshape customer engagement strategies with innovative solutions.
A Shared Vision for the Future
This collaboration reflects a mutual commitment from Infosys and Proximus to enhance their leadership in digital offerings, accelerating innovation for both business and residential customers. With high hopes for mutual benefits, both companies anticipate unlocking significant synergies.
About Proximus Group
Based in Brussels, Proximus Group is committed to delivering future-proof connectivity and digital services throughout the Benelux region and beyond. Their goal is to establish a leading gigabit network and foster an inclusive digital society while ensuring outstanding customer experiences.
About Infosys
Infosys is recognized as a global leader in digital services, playing a crucial role in transforming how businesses and communities function. With a workforce exceeding 300,000, Infosys is dedicated to empowering clients as they navigate their digital transformations through AI and advanced technologies.
Frequently Asked Questions
What is the main goal of the Infosys and Proximus collaboration?
The primary goal is to enhance customer experiences and unlock new business opportunities through a combination of digital services.
Which products are being utilized in this partnership?
The collaboration utilizes Route Mobile's CPaaS and Telesign's DI solutions in conjunction with Infosys' digital services.
What benefits does the partnership aim to provide?
It seeks to improve digital security, enhance customer engagement, and drive innovation through effective collaboration.
How does Infosys contribute to the partnership?
Infosys brings a wealth of experience in digital transformation and technological expertise to the collaboration.
What is Proximus Group's ambition?
Proximus aims to establish itself as a leader in connectivity and digital services while promoting a sustainable and inclusive digital society.
