IFS assyst Achieves Leader Status in GigaOm ITSM Radar
IFS assyst Recognized in GigaOm's IT Service Management Radar
IFS assyst emerges as a leader in the GigaOm Radar, demonstrating robust features, stability, and a firm commitment to ITIL 4.
Global technology provider IFS has proudly announced the recognition of its Enterprise Service Management solution, IFS assyst. This distinction, awarded by GigaOm, highlights IFS assyst as a Leader and Fast Mover in the highly competitive field of IT Service Management (ITSM).
Features Driving Recognition
GigaOm's report emphasizes IFS's dedication to supporting ITIL 4 certification, showcasing its capacity to seamlessly integrate corporate processes with service delivery. The report notes that, "IFS assyst is unique in closely linking with ERP systems without extensive custom integrations, achieving high scores for business process integration within ITSM." This integration empowers organizations to streamline operations and enhance overall efficiency.
Comprehensive Service Management Solution
IFS assyst functions as a holistic service management platform, combining ITSM, IT Operations Management (ITOM), and Enterprise Service Management (ESM). It features advanced self-service functionalities and end-to-end automation, which significantly aids organizations in refining, enhancing, and transforming their service delivery processes.
Value Proposition for Clients
With its user-friendly pricing model and quick deployment timelines, IFS assyst enables businesses to quickly derive value, often within short timeframes of just a few weeks. This agile approach ensures that organizations are not only prepared for current IT challenges but are also poised for future growth.
Industry Impact and Statements
The GigaOm report underscores the fundamental role of ITSM in various business disciplines, asserting that effective service management directly impacts customer satisfaction and overall service quality. Merlin Knott, President of Enterprise Service Management at IFS, expressed: "This recognition reflects our unwavering commitment to innovation and excellence in service management, reinforcing our mission to leverage AI and advanced technologies for our customers' benefit."
Benefits of Enhanced Service Management
As organizations deploy more ESM services, they can expect improvements across all business functions, ultimately yielding better service delivery outcomes that align with corporate goals.
Inclusion in the GigaOm Report
The selection process for the GigaOm Radar necessitated that vendors meet stringent criteria regarding their current offerings, strategic vision, and market impact. This rigorous evaluation is designed to ensure that only the most capable solutions are recognized.
Discover More about IFS assyst
Organizations interested in learning how IFS assyst can elevate their IT and enterprise service management approaches can explore further details and resources here.
About IFS
IFS is a leading global provider of Industrial AI and enterprise software tailored for businesses that manufacture, service, and power essential operations. Our technology empowers industries to harness the potential of Industrial AI™ for increased productivity, operational efficiency, and sustainability.
IFS Cloud stands out with its fully composable, AI-driven platform, designed to adapt flexibly to the evolving needs of businesses. It caters to various elements, including Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), IT Service Management (ITSM), and Field Service Management (FSM). Utilizing AI and real-time analytics, IFS equips customers to make informed strategic decisions, excelling at their critical service moments.
Founded in 1983 by five university friends committed to customer service around the clock, IFS has since transformed into a global leader with over 6,500 employees across 80 countries. Guided by core values of flexibility, customer focus, and trust, IFS remains a highly recommended supplier in its sector. Explore more at ifs.com.
Contact Information
EUROPE / MEA / APJ:
Adam Gillbe,
Director of Corporate & Executive Communications at IFS
Email: [email protected]
Phone: +44 7775 114 856
NORTH AMERICA / LATAM:
Mairi Morgan,
Director of Corporate & Executive Communications at IFS
Email: [email protected]
Phone: +44 7918 607 299
Frequently Asked Questions
What is IFS assyst?
IFS assyst is an all-in-one service management solution integrating ITSM, ITOM, and ESM to streamline enterprise service delivery.
What recognition did IFS assyst receive?
IFS assyst has been named a Leader and Fast Mover in the GigaOm Radar for IT Service Management (ITSM).
How does IFS assyst help businesses?
It provides robust self-service capabilities, end-to-end automation, and case management that enhance service delivery and efficiency.
What is the significance of the GigaOm report?
The report evaluates vendors based on their capabilities, strategy, and market presence, ensuring only top solutions are recognized.
How can I learn more about IFS assyst?
You can explore more about IFS assyst and its offerings by visiting the official IFS website or their dedicated assyst page.
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