Get Well Introduces AI Patient Assistant for Enhanced Care

Innovative AI Solutions from Get Well
At a recent conference, Get Well made waves by introducing Opal, an AI-powered patient assistant designed to transform the hospital experience and support patients post-discharge. This exciting announcement was part of the Get Connected 2025 conference, where healthcare leaders gathered to discuss advancements in digital health.
Enhancing Patient Engagement with Opal
Opal stands out as an always-on agent that empowers patients to manage their healthcare journey actively. By providing resources for navigating through various stages of hospital care—such as inpatient stays and discharge readiness—Opal offers patients and their families essential information without the need for an app. It simplifies communication by keeping caregivers informed through automated updates.
Benefits of the Precision Care Platform
The integration of Opal allows for more efficient use of health system resources. This innovation addresses common discharge delays, ensuring timely transportation and fostering adherence to care plans. Through Opal's intelligent support, hospitals can lower operational costs and minimize readmissions, ultimately enhancing patient outcomes while simplifying processes for care teams.
Exciting Developments from SAIGroup
Opal is just one component of a broader initiative driven by Get Well's parent company, SAIGroup. This company aims to empower healthcare through advanced AI technologies, thereby reducing friction within healthcare systems. Michael O'Neil, the Founder & CEO of Get Well, highlights that the collaboration with SAIGroup has opened up new avenues for accessing data and technological advances essential for improving patient care quality.
Current Trends and Future Innovations
During the Get Connected conference, attendees were able to engage firsthand with the latest AI solutions, including offerings from sibling company RhythmX AI. CEO Deepthi Bathina discussed how these innovations in AI can provide hyper-personalized care tailored to individual patient needs, setting the stage for a new era in clinical practice.
Intelligent Care Across Industries
SAIGroup is not only focused on healthcare but is also innovating in sectors like financial services and manufacturing. Their chairman, Dr. Romesh Wadhwani, emphasized the need for AI systems to understand their environments and work collaboratively with humans, which is vital for achieving precision outcomes. With the inclusion of Get Well in the SAIGroup family, there is an exciting opportunity for new healthcare innovations that can think, learn, and act alongside clinicians.
The Future of Healthcare Conferences
The Get Connected 2025 conference featured over 30 executive speakers representing various health systems and health plans from across the nation. Topics discussed included advancements in agentic AI, population health management, and strategies for enhancing both acute and ambulatory care.
Community Focus and Collaboration
Additionally, the conference marked the second annual Nurse Executive Council gathering and convened the inaugural meeting of the Access, Outcomes & Engagement Council. Get Well emphasizes the importance of digital innovations in promoting better health outcomes for communities, an initiative crucial for advancing population health.
About Get Well
As part of SAIGroup, Get Well is dedicated to redefining digital patient engagement. Their goal is to empower patients by providing them with control over their healthcare experience, both in and out of hospital settings. Get Well serves over 8 million patients yearly across more than 1,000 healthcare facilities, benefiting from extensive data analytics to enhance clinical decision-making and patient support.
Frequently Asked Questions
What is Opal and how does it work?
Opal is an AI-powered patient assistant that offers support throughout a patient's healthcare journey, from hospital stays to post-discharge follow-ups.
How does Opal improve patient engagement?
Opal provides real-time updates and engagement tools that help patients and caregivers stay informed about care plans and appointment reminders, enhancing overall patient experience.
What role does SAIGroup play in Get Well?
SAIGroup supports Get Well by providing access to advanced data, technology, and expertise, enabling the development of innovative AI solutions like Opal.
What other innovations were showcased at the conference?
The Get Connected conference highlighted various topics, including population health management and digital patient engagement strategies, with input from healthcare executives.
How does Get Well serve the healthcare community?
Get Well partners with healthcare providers to improve patient activation and outcomes through advanced digital engagement tools, effectively reducing healthcare costs.
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