ISS Enhances Collaboration with Australian Airport Operator
ISS, a renowned leader in workplace experience and facility management, has marked a significant milestone by reinforcing its collaboration with Australia Pacific Airports through a new contract worth about DKK 100 million. This development signifies ISS's commitment to providing exceptional services and enhancing operational efficiency at Melbourne Airport.
Services Offered at Melbourne Airport's Terminal 1
As part of this new agreement, ISS will extend its services within Melbourne Airport’s Terminal 1 (T1). The company will take charge of various critical operations including security screening for both personnel and luggage, management of airport escorts, customer service initiatives, and comprehensive security surveillance.
Growing Workforce for Enhanced Service Delivery
With the integration of T1 operations, ISS is set to add 220 new employees to its team, bringing the overall workforce dedicated to Melbourne Airport to more than 1,300 Placemakers. This expansion of its workforce reflects ISS’s dedication to enhancing the travel experience at one of Victoria's major transportation hubs.
CEO's Vision and Commitment
Stuart Rose, the CEO of ISS Pacific, expressed his enthusiasm regarding this partnership. He stated, “We’re excited to strengthen ISS’s largest non-government partnership in Australia. We will focus on delivering high-quality service experiences, supporting Melbourne Airport's role as Victoria’s key air transport gateway and emerging logistics center, while reinforcing their mission of creating significant connections.”
About ISS
ISS is a leading workplace experience and facility management company that prioritizes collaboration with customers to enhance employee engagement and well-being, minimize environmental impact, and uphold property maintenance. Leveraging a blend of data, insights, and exceptional service, ISS operates in various environments including offices, factories, airports, and hospitals around the world. With over 325,000 dedicated employees, known as "placemakers," ISS reported global revenue of DKK 83.8 billion in 2024.
Contact Information for Inquiries
For media inquiries, please contact Charlotte Holm, Head of External Communication, at +45 4176 1989.
For investor inquiries, reach out to Michael Vitfell-Rasmussen, Group Head of Investor Relations, at +45 5353 8725.
Frequently Asked Questions
What is ISS's new contract with Australia Pacific Airports about?
ISS's new contract involves providing various services at Melbourne Airport's Terminal 1, including security screening and customer services.
How many employees will ISS add to support Melbourne Airport?
ISS will add 220 new employees, increasing the total workforce supporting Melbourne Airport to over 1,300.
What are ISS’s key commitments as outlined by their CEO?
ISS aims to deliver high-quality service experiences and support Melbourne Airport's role as a key transport gateway while creating meaningful connections.
What does ISS do as a company?
ISS focuses on workplace experience and facility management, promoting engagement and well-being among employees while minimizing environmental impacts.
How many employees does ISS have worldwide?
ISS employs over 325,000 individuals globally, referred to as "placemakers" who contribute to their operational excellence.
