Clari Appoints Allison Carroll as Chief Customer Officer

Clari Strengthens Management with New Chief Customer Officer

Clari, a leader in the Enterprise Revenue Platform, recently announced a significant addition to its executive team. The company has welcomed Allison Carroll as its new Chief Customer Officer (CCO). With over two decades of experience in enterprise software and global organizational scaling, Allison is well-regarded for her strategic approach to fostering customer-centric growth and achieving transformative business outcomes.

Allison Carroll's Background and Vision

Allison's hiring is timely, as Clari is witnessing tremendous growth, significantly increasing its enterprise customer base by 330% over the last three years. As the new CCO, she will oversee Clari's Customer Success, Support, and Services divisions. Her leadership will ensure that Clari continues to cultivate strong partnerships with more than 1,500 clients, which include notable companies such as Adobe, Zoom, Workday, and Okta. These partnerships are pivotal as they aim to drive enterprise revenue growth.

Leadership Comments and Future Plans

Kevin Fisher, Clari's Chief Business Officer, expressed his enthusiasm regarding Allison's appointment. He highlighted, "Allison is a visionary leader with a proven ability to scale customer success in the most demanding enterprise environments. Her deep expertise and passion for customer success make her uniquely qualified as we enter our next phase of growth and innovation.”

Allison's Proven Track Record

Allison Carroll brings a significant amount of experience to her role at Clari. Having successfully scaled businesses and led complex organizations across various domains, she has a solid background in customer success, technical support, and professional services from her previous roles at Avalara and IBM. As SVP of Customer Success at Avalara, she played a vital role in doubling revenue and expanding the customer base while enhancing customer engagement and satisfaction. At IBM, Allison's focus on operational excellence and her empathetic approach towards clients transformed the customer journey, creating outstanding experiences and helping clients reach their goals.

Allison's Commitment to Clari's Mission

Expressing her excitement about joining Clari, Carroll stated, "Clari is redefining how enterprises achieve sustainable revenue growth with predictability, precision, and confidence. I’m thrilled to join Clari and help drive our next phase of innovation and growth. Most importantly, I’m honored to partner with our customers to expertly manage their revenue cycle, accelerate revenue growth, and meet their business objectives.”

About Clari: Innovating Revenue Management

Clari offers an industry-leading Revenue Platform designed to help businesses optimize their entire revenue process seamlessly. With over 1,500 organizations running revenue operations on Clari’s platform, which includes clients like Okta, Adobe, Workday, and Zoom, the company has established itself as a crucial player in enhancing win rates, preventing deal slip-ups, accurate forecasting, and increasing overall productivity for all revenue-critical roles. For more information, visit clari.com and keep up to date with their developments on LinkedIn.

Frequently Asked Questions

What role does Allison Carroll have at Clari?

Allison Carroll is the Chief Customer Officer (CCO) at Clari, responsible for leading Customer Success, Support, and Services teams.

What is Clari known for?

Clari is known as a top Enterprise Revenue Platform that helps companies optimize their revenue processes.

How much has Clari's customer base grown?

Clari's enterprise customer base has increased by 330% over the past three years.

Which major companies are Clari's customers?

Clari partners with significant organizations, including Adobe, Zoom, Workday, and Okta.

What previous experience does Allison Carroll have?

Allison has held leadership roles at Avalara and IBM, focusing on customer success and revenue growth.

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