CGI Partners with Harley-Davidson for Advanced Loan System
CGI Collaborates with Harley-Davidson Financial Services
CGI (TSX: GIB.A) and Harley-Davidson Financial Services have announced a transformative partnership aimed at modernizing the loan origination system utilized by Harley-Davidson. This collaboration is set to enhance the financing journey for customers and significantly increase flexibility for dealers, all thanks to the introduction of AI-driven solutions.
The Transition to CGI Credit Studio
As part of this innovative endeavor, Harley-Davidson will transition from disparate IT platforms to the unified CGI Credit Studio. This modernized system is designed to streamline and simplify the financing process, ultimately delivering a seamless experience for motorcycle buyers.
Empowering Customers
"At the heart of this exciting collaboration with CGI lies a commitment to empowering riders to realize their dreams of owning a Harley-Davidson motorcycle," said Charles Do, Senior Vice-President of Harley-Davidson Financial Services. He emphasized the importance of a simplified financing process that offers transparent, easily accessible information, enabling customers to make informed choices.
Enhancements to the Financing Process
With the new CGI financing platform, Harley-Davidson’s loan application journey will become more straightforward. The platform simplifies the complete credit lifecycle, ensuring a direct connection between various financing steps. This reduction in duplicative activities makes the process efficient and user-friendly.
Benefits for Dealers
Dealers will also reap significant benefits from this new platform. It will shorten the buy window and enhance deal flexibility, fostering improved collaboration between dealers and customers. More importantly, it will enrich the customer experience by allowing buyers to explore the lifestyle associated with owning a Harley-Davidson motorcycle, including offers for merchandise and riding experiences at the time of purchase.
Adapting to Market Changes
CGI Credit Studio is designed to be dynamic, allowing Harley-Davidson to adapt its offering in real-time throughout the loan application process. This responsiveness to shifting customer preferences and market conditions is aimed at boosting satisfaction and enhancing conversion rates. The system will continuously expand decision data, maximizing value for both customers and dealers while minimizing back-end losses.
Focus on Cost-Effectiveness
CGI's approach not only champions innovative customer experiences but also emphasizes lowering total solution costs. By streamlining the credit technology landscape, CGI offers an effective and cost-conscious solution that is built on a foundation of return on investment (ROI) for Harley-Davidson.
Conclusion: A New Era for Financing
Finalizing this partnership marks a pivotal moment for Harley-Davidson Financial Services as it embarks on a journey to revolutionize the financing experience for motorcycle enthusiasts. Tim Hurlebaus, the President of U.S. Commercial and State Government operations at CGI, stated, "Our collaboration with Harley-Davidson Financial Services will certainly generate a new loan origination system that redefines the financing journey and creates unparalleled value for this iconic brand."
About CGI
Founded in 1976, CGI is renowned as one of the largest independent IT and business consulting services firms globally. With approximately 90,000 consultants and professionals, CGI offers a comprehensive range of capabilities that spans from strategic IT consulting to systems integration and managed IT services. They pride themselves on helping clients through a local relationship model, complemented by a global delivery network to drive digital transformation. For CGI's Fiscal 2023, the reported revenue bridged CA$14.30 billion, and you can find their shares listed under TSX (GIB.A) and NYSE (GIB). Discover more at cgi.com.
Frequently Asked Questions
What is the purpose of the CGI and Harley-Davidson partnership?
The partnership aims to modernize Harley-Davidson's loan origination system, enhancing the financing journey for customers and flexibility for dealers.
How will CGI's Credit Studio benefit customers?
CGI's Credit Studio will simplify the financing process, providing transparent information, helping customers make informed decisions.
What specific features will the new system offer to dealers?
The system will shorten the buy window and enhance deal flexibility while improving collaboration with customers.
How does the new system adapt to market conditions?
The system is designed to be dynamic, adapting to changes in customer preferences and market conditions in real-time.
What are some potential economic benefits of the collaboration?
The collaboration is expected to lower total solution costs while offering a streamlined approach that generates a positive return on investment.
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