Carol Voorhees Takes the Helm as NJM's New President & CEO
Carol Voorhees Appointed as NJM Insurance Group's President & CEO
In a significant move for NJM Insurance Group, the Board of Directors has officially appointed Carol Voorhees as the new President and Chief Executive Officer. This decision marks a notable milestone as she becomes the first woman to hold this position in the company's 112-year history.
Carol's Journey Within NJM
Carol Voorhees is no stranger to NJM. Having joined the company in 1996, she started her career in the information technology department and has steadily advanced through various roles. Over the years, Voorhees demonstrated her profound understanding of the company’s core values and dedication to her work. Her commitment to enhancing operational efficiency and implementing technology-driven solutions has significantly contributed to NJM's growth and success.
Leadership Experience
Before her recent promotion, Voorhees served as the Executive Vice President and Chief Operating Officer. Her strategic leadership and vision have been integral to the company's successful navigation through the evolving insurance landscape. In 2018, she was elected Senior Vice President and Chief Information Officer, where she further honed her skills and contributed to NJM's executive leadership team.
A Vision for the Future
Upon her election, Carol expressed her profound honor in leading NJM and emphasized her commitment to the company's mission. "I am truly honored to lead NJM. After 29 years of service, I understand NJM's value proposition and what makes us special – providing outstanding service to our policyholders," said Voorhees. She is prepared to uphold the organization's dedication to customer service and expand its impact across the Mid-Atlantic region.
Support from Leadership
Edward Stern, the Chairman of NJM's Board of Directors, voiced his support for Carol’s leadership, noting, "Carol's experience has played an integral role in NJM's strategic expansion and technology upgrades. Her leadership and commitment to delivering outstanding service to our policyholders made her the unanimous choice to lead the company."
About NJM Insurance Group
NJM Insurance Group, founded in 1913, stands as one of the leading property and casualty insurance providers in the Mid-Atlantic region. For over 90 years, NJM has maintained an AM Best's Financial Strength Rating of A or higher, demonstrating its stability and reliability in the insurance market. The company operates on a mutual basis, ensuring that policyholders are the primary focus of its mission.
Commitment to Customer Satisfaction
Known for its award-winning customer service excellence, NJM has consistently been recognized for superior claims handling and overall customer satisfaction. Their personal insurance products are available directly to consumers across several states, while the company also collaborates with independent agents to offer tailored business insurance solutions.
Frequently Asked Questions
Who is Carol Voorhees?
Carol Voorhees is the newly appointed President and CEO of NJM Insurance Group, and the first woman to hold this position in the company's history.
What previous roles did Carol hold at NJM?
Before becoming CEO, Carol served as the Executive Vice President and Chief Operating Officer after holding positions in information technology and leading strategic initiatives.
What is the significance of Carol's appointment?
Her appointment is significant as it marks the first time a woman has taken on the role of President and CEO in NJM's 112-year history.
What does NJM Insurance Group focus on?
NJM is dedicated to providing excellent customer service, superior claims management, and operates to benefit its policyholders exclusively.
Where can I learn more about NJM's services?
You can learn more about NJM's insurance services by visiting their official website at njm.com.
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