CarMax Celebrates Major Achievements in Employee Satisfaction

CarMax’s Remarkable Achievements in 2025

RICHMOND, Virginia — CarMax (NYSE: KMX) has been recognized for its outstanding workplace culture by making it to Fortune's 2025 Best Workplaces in Retail list, marking an impressive 11 consecutive years on this prestigious list with a remarkable #6 ranking for large companies. Additionally, the company has also made a strong showing on PEOPLE's Companies That Care list, securing the #38 spot, underscoring its commitment to not just business success, but also community welfare.

Celebrating a People-First Culture

Craig Cronheim, the Chief Human Resources Officer at CarMax, expressed his pride in the associates, stating, “We are incredibly proud of CarMax’s associates for their dedication to each other, our customers, and our communities.” This sentiment perfectly reflects the company’s essence of fostering a supportive and welcoming environment where every associate feels valued and recognized.

What Defines the 2025 Fortune Best Workplaces in Retail

The Best Workplaces in Retail list celebrates those organizations that excel in creating positive, inclusive, engaging work environments. Driven by workplace culture, this recognition is undertaken by Great Place To Work, which analyzes survey responses to rate organizations across various categories. A survey of over 1.3 million employees contributes to the robust data that leads to these rankings.

Insights from Great Place To Work

Michael C. Bush, the CEO of Great Place To Work, noted, “In every industry, our research shows that investing in people drives productivity and higher revenues. When trust levels are high, people don’t just embrace the culture — they champion it.” This feedback showcases the fundamental principle behind CarMax’s success in its workplace approach.

Recognition and Awards in 2025

CarMax's accolades don’t stop at the aforementioned achievements. The company has also achieved recognition in several other esteemed categories and lists:

• An impressive 21 consecutive years on Fortune's '100 Best Companies to Work For' list, where CarMax was ranked 69th in 2025.
• Recognition as a 'Top Veteran-Friendly Employer' by US Veteran's and Military Magazine, highlighting outreach and support for veterans.
• Designation as a 'Military Friendly Employer,' a symbol of commitment to the military community.
• Inclusion in The Atlanta Journal-Constitution’s 'Top Workplaces' list, praising the best organizations in the metropolitan area.
• A hold in the Richmond Times-Dispatch’s 'Top Workplaces' list, affirming CarMax as a top organization within the local community.

Commitment to Community and Culture

CarMax prides itself on a culture that prioritizes people and community impact. With over three decades in the automotive industry, the company set out to revolutionize the used car buying experience, introducing a no-haggle pricing model that emphasizes transparency. Today, it stands as the largest retailer of used cars in the nation, with over 250 stores and a robust workforce of 30,000 associates.

Growth and Accessibility for Customers

With a focus on the customer experience, CarMax allows consumers to purchase vehicles through in-store, online, or a mix of both methods, ensuring a seamless transition through the buying process. With options for quick in-store pickup or home delivery, the company guarantees convenience tailored to modern customer needs.

Empowering Associates and Customers Alike

Not merely focused on the retail side, CarMax is dedicated to giving back to the community, further empowering associates to engage in meaningful work that reflects their values. Their extensive training programs and career advancement opportunities allow associates at CarMax to grow in their roles while supporting their efforts to impact their communities positively.

Frequently Asked Questions

1. What recognition did CarMax receive in 2025?

In 2025, CarMax was ranked #6 on Fortune’s Best Workplaces in Retail and #38 on PEOPLE’s Companies That Care list.

2. How does CarMax support its associates?

CarMax fosters a people-first culture, offering extensive training and career growth opportunities to its associates.

3. What are the key attributes of the CarMax workplace culture?

CarMax emphasizes transparency, community impact, and a welcoming environment for its associates and customers alike.

4. What is the significance of the Great Place To Work recognition?

This recognition validates CarMax's commitment to positive workplace culture as assessed through employee surveys reflecting their experiences.

5. How does CarMax impact its community?

CarMax collaborates on initiatives that benefit communities, demonstrating a commitment that aligns with their core values and company culture.

About The Author

Hi there I'm 38-year-old author and financial consultant Owen Jenkins. Having worked in the financial sector for more than ten years, I am well-versed in the subtleties and complexity that mold our financial environment. Following a degree in finance, I worked in a number of financial institutions honing my abilities in market analysis, financial planning, and investment strategies.

My love is teaching others about investing and personal finance. My goal in writing many books and articles has been to demystify financial ideas and give readers the information they need to make wise financial decisions. I write with a direct, useful style that emphasizes doable suggestions for daily living.

Along with writing, I lead webinars and seminars where I impart knowledge on how to successfully negotiate the financial world. I also write for financial journals and show up as a guest expert on financial news programs a lot. Whether they are new to investing or want to improve their approach, my mission is to enable people to take charge of their financial futures.

Beyond work, I like to hike, play the guitar, and spend time with my family. I think that balance is crucial and want to encourage people to strike a balance between their financial aspirations and their hobbies. I want to help people succeed and achieve financial security through my work, so having a good influence.

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