Care Resource Achieves National Clinical Quality Honors for 2025

Care Resource Community Health Centers: A Leader in Quality Healthcare
Care Resource Community Health Centers, Inc. has recently garnered national recognition for its outstanding commitment to clinical quality. The U.S. Department of Health and Human Services (HHS), through the Health Resources and Services Administration (HRSA), has acknowledged Care Resource as one of the top-performing health centers in the nation for 2025. This prestigious achievement is a testament to the center's dedication to advancing community health and improving patient outcomes.
Honors and Recognition
During this recognition, Care Resource earned multiple Community Health Quality Recognition (CHQR) badges, highlighting its exceptional clinical quality performance. Among the most notable awards are the National Quality Leader (NQL) badges in key categories such as:
- Behavioral Health
- Heart Health
- Diabetes Health
The attainment of these badges signifies that Care Resource is among an elite group of health centers nationwide, consistently meeting or exceeding crucial benchmarks in various aspects of care, including depression screening, cardiovascular health, and diabetes management.
Maintaining High Standards of Care
In addition to its NQL badges, Care Resource proudly retained its Gold Health Center Quality Leader (HCQL) badge. This recognition solidifies the center's prestigious position within the top 10% of all health centers based on overall clinical quality performance, further reflecting its commitment to excellence in healthcare delivery.
Moreover, Care Resource also distinguished itself in additional CHQR categories, demonstrating its commitment to innovative practices in healthcare:
- Advancing Health Information Technology (HIT) for Quality – recognizing the effective use of telehealth, patient engagement tools, and data-driven care coordination.
- Preventive Health – for surpassing benchmarks in depression screening, tobacco cessation efforts, and Body Mass Index (BMI) screening.
Commitment to Community Care
Dr. Steven Santiago, Chief Medical Officer at Care Resource, expressed pride in the organization's achievements. He stated, "Being recognized with the 2025 Health Center Quality Leader Gold badge and multiple National Quality Leader designations is a proud achievement for Care Resource. These honors reflect our alignment of data, quality improvement, and clinical care dedicated to enhancing health outcomes for our patients." This sentiment embodies the spirit of teamwork and community collaboration that drives Care Resource's mission.
Over the past year, Care Resource provided over 130,000 service visits and catered to more than 26,000 unique clients, with a significant 53% of patients being uninsured. The health center has been a pillar of support, dispensing over 30,000 prescriptions and delivering over 529,000 meals through its Food for Life Network food pantry. Furthermore, the center boasts a remarkable 97% linkage to HIV care within 30 days of diagnosis, which far exceeds national averages.
Innovative initiatives like the Remote Patient Monitoring (RPM) program have aided patients in managing chronic conditions such as hypertension and diabetes more effectively, expanding accessibility to consistent healthcare. Additionally, Care Resource has proactively distributed nearly 10,000 doses of Narcan through its mobile outreach team, known as The SPOT, and has supported more than 1,400 families in need through housing assistance initiatives, including HOPWA programs.
About Care Resource
Care Resource is a 501(c)(3) nonprofit organization and a Federally Qualified Health Center (FQHC). The health center operates four locations in South Florida, providing comprehensive health and support services to meet the diverse needs of pediatric, adolescent, and adult populations. The aim is to deliver holistic care that addresses the various healthcare requirements of the community.
Through continued efforts and pioneering approaches to health service delivery, Care Resource remains dedicated to fostering better health outcomes and supporting the well-being of its community.
Frequently Asked Questions
1. What awards has Care Resource received for 2025?
Care Resource received the 2025 Health Center Quality Leader Gold badge and multiple National Quality Leader badges in Behavioral Health, Heart Health, and Diabetes Health.
2. How does Care Resource support its patients?
Care Resource provides a wide range of services, including telehealth, chronic disease management, and preventive health screenings to support its patients.
3. What percentage of Care Resource's patients are uninsured?
Approximately 53% of the patients served by Care Resource are uninsured, emphasizing the organization's commitment to accessible healthcare.
4. How many service visits has Care Resource provided?
In the past year, Care Resource provided over 130,000 service visits to its clients.
5. What innovative programs does Care Resource offer?
Care Resource offers innovative programs like Remote Patient Monitoring for chronic conditions and distributes Narcan through its outreach team to combat opioid overdoses.
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