Arctic Logistics Elevates Customer Experience with New WMS
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Transforming Operations with Advanced Warehouse Management
Arctic Logistics has successfully enhanced its operations by implementing the innovative Synapse 3PLExpert Warehouse Management System (WMS) from Made4net. This strategic move is aimed at meeting the growing demands of a diverse clientele, which includes leading Fortune 500 and Fortune 100 companies. By adopting this cloud-based solution, Arctic Logistics is poised to improve efficiency and customer satisfaction significantly.
Meeting Industry Demands with Advanced Technologies
With a focus on value-added services, Arctic Logistics excels in managing complex requirements such as USDA import/export processing, blast freezing, case picking, and re-labeling. These capabilities are essential for effectively handling perishable goods, ensuring that the company's clients receive top-notch service.
Key Features of the New WMS
The need for a more adaptable and reliable WMS became apparent as Arctic Logistics sought to replace its outdated legacy system. In selecting a new solution, three critical functionalities were prioritized:
- Integration of RF scanning technology
- Efficient management of electronic data interchange (EDI)
- Automation of warehouse and inventory management processes
Improving Customer Satisfaction Through Innovation
John Connor, President of Arctic Logistics, highlights the significance of this transition, stating, "Our previous warehouse management system was outdated and couldn't meet the evolving demands of our customers. With Made4net, we've seen a remarkable improvement in our operations. The accuracy, efficiency, and overall customer experience have been enhanced beyond our expectations. It's one of the best decisions we've made as a company." This notable upgrade has resulted in substantial enhancements in inventory management, order processing, and overall operational efficiency.
A Partnership Built on Excellence
Since implementing the Synapse 3PLExpert system, Arctic Logistics has observed impressive advancements in its operational processes. The user-friendly interface has notably minimized the reliance on manual paperwork, enabling the team to concentrate on providing exceptional services to their customers.
The Expertise Behind Made4net
Made4net has garnered recognition as a leading provider of warehouse management solutions, celebrated for its robust billing capabilities and comprehensive real-time visibility into warehouse operations. Amit Levy, EVP of Sales and Strategy at Made4net, shares, "We are thrilled to see Arctic Logistics achieving such outstanding results with Synapse. Their commitment to providing exceptional service to their customers aligns perfectly with the capabilities of our WMS. We look forward to continuing our partnership as they grow."
About Arctic Logistics
Arctic Logistics is a premier third-party public refrigerated warehouse specializing in multi-temperature storage and value-added services. The company works with numerous leading firms, ensuring effective processing of USDA import/export needs, blast freezing, case picking, re-labeling, and much more.
About Made4net
Made4net is globally recognized as a leading provider of cloud-based supply chain execution and warehouse management solutions, assisting organizations of various sizes in enhancing supply chain speed and efficiency. Their recognition by industry analysts further solidifies their status as a top contributor in warehouse management software, including in the esteemed Gartner Magic Quadrant.
Frequently Asked Questions
What is the main benefit of Arctic Logistics adopting Made4net's WMS?
The primary benefit is enhanced operational efficiency and improved customer satisfaction through accurate and efficient management of warehouse processes.
What services does Arctic Logistics provide?
Arctic Logistics offers USDA import/export processing, blast freezing, case picking, re-labeling, and multi-temperature storage solutions.
How does Synapse 3PLExpert improve warehouse operations?
The system automates processes, integrates RF scanning, and manages EDI exchanges, improving accuracy and reducing manual tasks.
Who is the President of Arctic Logistics?
John Connor serves as the President of Arctic Logistics, emphasizing innovation and customer service.
What recognition has Made4net received in the industry?
Made4net is recognized as a leader in warehouse management solutions, notably cited in the Gartner Magic Quadrant for their advanced offerings.
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