Zoomcar and CARS24: Elevating Self-Drive Car Standards

Zoomcar Partners with CARS24 for Enhanced Car Safety

Zoomcar Holdings, Inc. (NASDAQ: ZCAR), India's premier peer-to-peer car-sharing marketplace, has taken a significant step forward by forming a strategic alliance with CARS24, a leading platform in the used car market. This partnership focuses on implementing industry-standard vehicle inspections and tracking mechanisms tailored for the self-drive car-sharing sector.

Implementing Comprehensive Vehicle Inspections

Under this new collaboration, CARS24 will facilitate thorough Pre-Delivery Inspections (PDIs) of vehicles added to Zoomcar's platform. This process includes the installation of GPS tracking devices on host vehicles, significantly enhancing transparency and safety in vehicle rentals. Initially, the pilot will roll out in select areas, with room for possible expansion based on the results observed.

Minimizing Mechanical Issues

With a surge in monthly bookings driven by a growing appetite for dependable self-drive experiences, this initiative aims to address mechanical problems proactively, thereby reducing guest complaints and potential operational interruptions.

Enhancing Guest Experience through Accountability

"At Zoomcar, transforming the guest experience is always at the forefront of our priorities," remarked Anirudh Lamba, Head of Brand and Partnerships at Zoomcar. He stated, "This collaboration with CARS24 introduces an essential layer of safety and accountability, ensuring that each car meets enhanced standards before it becomes available for our users."

Quality Checks by Professionals

CARS24's certified technicians will implement rigorous quality assessments, evaluating crucial components such as brakes, engine condition, lighting systems, tyre integrity, and overall vehicle safety. Only vehicles that pass these stringent checks will earn a 'verified' label on Zoomcar’s platform, assuring customers of their quality. For new hosts, achieving this verification not only represents a mark of reliability but also opens avenues for increased earnings.

Utilizing Advanced Tracking Technology

This strategic partnership empowers Zoomcar to equip its fleet with advanced GPS tracking devices. These devices will not only allow for real-time tracking in instances of unauthorized usage but also enable ongoing assessment of driver behaviors, leading to safer driving habits.

Bridging Trust in the Car Rental Space

Gajendra Jangid, Co-Founder and CMO of CARS24, emphasized, "Having inspected over a million vehicles in the nation, we understand the importance of trust, which hinges on transparency and reliable data. Despite the rapid growth in the self-drive rental market, quality standards have lagged behind. By collaborating with Zoomcar, we're transferring the rigorous inspection processes from the used car domain to the rental sector, enhancing control for hosts and confidence for guests."

Improving Asset Quality and Experience

This partnership is part of Zoomcar's meticulous strategy to refine asset quality on the platform. So far, with more than 25,000 vehicles registered, efforts such as these not only cultivate better guest experiences but also fortify host investments, ultimately leading to increased loyalty among hosts.

About Zoomcar and CARS24

Established in 2013 and based in Bengaluru, Zoomcar stands tall as India's leading peer-to-peer car-sharing platform, connecting hosts and guests across numerous cities. The platform prioritizes affordable, flexible, and eco-friendly urban mobility, while also empowering individuals as mobility micro-entrepreneurs.

On the other hand, CARS24 was founded in 2015 and has rapidly transformed into one of India’s largest auto-tech firms. With ambitions to expand significantly in the coming years, CARS24 is focused on reshaping the automotive landscape while emphasizing sustainable and efficient services.

Frequently Asked Questions

1. What is the main purpose of the Zoomcar and CARS24 partnership?

The partnership aims to enhance vehicle quality, safety, and transparency in the self-drive car-sharing space through comprehensive inspections and tracking systems.

2. How will the quality inspections be conducted?

CARS24's certified professionals will perform detailed inspections, covering mechanical, electrical, and safety systems to ensure each vehicle’s roadworthiness.

3. What benefits do verified vehicles offer to guests?

Vehicles marked as 'verified' offer guests assurance of quality and reliability, making their rental experience more trustworthy.

4. How does Zoomcar plan to improve guest experience?

By adding a layer of safety and accountability through rigorous inspections and advanced tracking technologies, Zoomcar seeks to enhance the overall guest experience.

5. How many vehicles does Zoomcar currently operate?

Zoomcar has onboarded over 25,000 cars to date, emphasizing the quality and reliability of its offerings in the self-drive market.

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