Vivid Seats Unveils Their Revolutionary Price Match Program
Vivid Seats Introduces an Innovative Price Match Program
Vivid Seats Inc. (NASDAQ: SEAT), a prominent player in the ticket marketplace, is excited to share its newly launched Lowest Price Guarantee. This initiative aims to enhance the experience of millions of live event fans by ensuring they receive the best prices available on tickets. The launch is a testament to the company's dedication to creating a customer-centric approach that adds immense value to its users.
Ensuring Fans Get the Best Price
The new Lowest Price Guarantee allows fans to purchase tickets with confidence, knowing they are getting the best possible deal. If anyone finds the same ticket priced lower on a competitor's website, Vivid Seats is committed to matching that price. Moreover, to further solidify its promise, the company offers eligible fans 115% of the price difference back in site credit. This initiative reaffirms Vivid Seats’ commitment to prioritize fan satisfaction.
CEO's Commitment to Transparency
Stan Chia, the CEO of Vivid Seats, emphasized the significance of this program, stating, "The launch of our Lowest Price Guarantee doubles down on our commitment to strengthening our differentiated value proposition. We’re empowering fans to experience the thrill of live events, confident they’re getting the best price through our app." This statement underscores the company's philosophy of putting fans first, enhancing their trust and loyalty.
Exciting Marketing Campaign to Promote the Guarantee
In conjunction with this launch, Vivid Seats is initiating a national integrated marketing campaign in partnership with ESPN, solidifying its status as the official ticketing partner. This campaign will feature user-generated content and captivating creator content that showcases the exhilarating energy fans feel at live events. Central to this effort is the confidence that comes with Vivid Seats’ Lowest Price Guarantee.
What Fans Can Expect from the Campaign
The marketing campaign will roll out on Disney streaming platforms, which host over 2,500 live events every year. With global access to more than 127 million subscribers, the initiative is set to have a significant reach. Fans can also look forward to high-impact online placements on ESPN’s popular pages, including coverage around major sports events such as the NFL, MLB, NBA, and NCAA Football.
Enhancing Fan Experiences Through Innovation
Vivid Seats is continuously evolving its features to better serve fans. The Lowest Price Guarantee is one of many initiatives designed to enhance the buying experience. Additionally, the firm offers the Vivid Seats Rewards program, recognized as the industry’s sole loyalty program where fans earn points on every purchase, unlocking exclusive perks such as surprise gifts and ticket upgrades.
Fun and Games Await Fans
Fans can also explore the Game Center, Vivid Seats’ in-app feature that allows users to engage in daily games for chances to win credits and free tickets. The company’s commitment to transparency is evident in its All-in Pricing model, which enables buyers to see the total cost of tickets upfront, streamlining the purchasing process.
About Vivid Seats and Young Hero
Founded in 2001, Vivid Seats has grown to be a major player in the online ticketing industry, connecting fans with their favorite live events. With an emphasis on exceptional value and a robust rewards program, it aims to transform how fans experience live entertainment. Additionally, Vivid Seats has been recognized for its customer service, proving its commitment to satisfaction.
Young Hero, a creative agency supporting the campaign, was founded in 2018 with the mission of impacting future generations positively. The agency prides itself on delivering high-quality creative services and adaptive production solutions, ensuring that brands resonate with their audience effectively.
Contacts:
Investors
Kate Africk
Kate.Africk@vividseats.com
Media
Julia Young
Julia.Young@vividseats.com
Frequently Asked Questions
What is the Lowest Price Guarantee?
The Lowest Price Guarantee ensures that if you find a lower price for the same ticket from a qualifying competitor, Vivid Seats will match it and provide 115% of the difference back in site credit.
How does the Loyalty Program work?
The Vivid Seats Rewards program allows fans to earn points on every ticket purchase, which can be redeemed for various perks, including surprise gifts and ticket upgrades.
What events does Vivid Seats cover?
Vivid Seats provides access to a wide variety of events, including sports games, concerts, and other live performances across North America.
Can I use the Vivid Seats app for purchases?
Yes, the Vivid Seats app allows fans to browse, purchase tickets, and access rewards and promotions directly from their mobile devices.
Is there a cost for participating in the rewards program?
No, the Vivid Seats Rewards program is free to join, and fans begin earning rewards with their first ticket purchase.
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