Veeva Systems Announces Advancements with AI Agents for 2025

Veeva Systems Unveils AI Agents for Enhanced Applications
Deep, industry-specific agents planned for availability starting this December
Veeva Systems (NYSE: VEEV) has exciting news for the healthcare industry. The company is poised to introduce Veeva AI Agents, designed specifically for enhancing commercial operations as well as research and development processes. These innovative agents will be available beginning in December, paving the way for a transformative approach to how life sciences organizations will leverage artificial intelligence in their workflows.
Veeva AI combines agentic AI capabilities with the existing Veeva Vault Platform. It brings forth tailored, industry-specific agents that cater to various sectors including clinical, regulatory, safety, quality, medical, and commercial functionalities. This means that companies can potentially see significant improvements in efficiency and effectiveness when using Veeva applications.
Features and Benefits of Veeva AI Agents
These AI Agents are meticulously designed to target high-impact use cases within the Veeva ecosystem. They not only enhance the contextual understanding of Veeva applications but also incorporate application-specific prompts and safety protocols. Crucially, they have secure access to data, documents, and workflows housed within Veeva applications, ensuring that sensitive information is handled with utmost integrity and confidentiality.
One of the standout features of Veeva AI is its ability to adapt. Built into the Veeva Vault Platform, these agents allow customers to either customize existing AI Agents or create their own tailored agents. This flexibility enables businesses of all sizes to maximize their use of AI within their unique operational settings.
Timeline for Veeva AI Agents Availability
The rollout of Veeva AI Agents is strategically planned. Here’s a look at the key dates:
- December 2025: Launch of Vault CRM and PromoMats functionality
- April 2026: Introduction of Safety and Quality features
- August 2026: Release for Clinical Operations, Regulatory affairs, and Medical functionalities
- December 2026: Launch of Clinical Data enhancements
By adhering to this schedule, Veeva aims to ensure that clients benefit from enhanced capabilities as they progressively adopt these advanced tools.
Driving Innovation in Drug Development
Veeva's CEO, Peter Gassner, emphasizes the profound impact that AI will have on drug development and treatment decision-making processes. He states, "AI will fundamentally change how drugs are developed and how treatment decisions are made at the point of care. Our goal with Veeva AI is to help the industry greatly increase innovation and productivity so better medicines reach more patients, faster." This vision underscores the importance of AI in accelerating healthcare advancements and enhancing patient care.
About Veeva Systems
Veeva Systems delivers a robust industry cloud solution tailored for life sciences, featuring software, data, and consulting services. Committed to innovation and customer success, Veeva serves a diverse range of over 1,500 customers, from the largest biopharmaceutical firms to emerging biotechs. With a dedication to balancing stakeholder interests, including customers, employees, and shareholders, the company works tirelessly to ensure productive collaborations and successful outcomes across the life sciences ecosystem.
Frequently Asked Questions
What are Veeva AI Agents?
Veeva AI Agents are specialized tools designed to improve the functionality of Veeva applications by integrating AI capabilities specifically tailored for the life sciences industry.
When will Veeva AI Agents be available?
The launch is scheduled for December 2025, starting with Vault CRM and PromoMats, with further enhancements rolling out through 2026.
How will Veeva AI Agents affect drug development?
The integration of AI Agents aims to streamline the drug development process, enhancing efficiency and enabling better treatment decisions at the point of care.
Can customers customize Veeva AI Agents?
Yes, customers can configure and extend existing AI Agents or create their own custom agents to meet specific business needs.
What is Veeva Systems' commitment to stakeholders?
Veeva Systems is dedicated to balancing the interests of all stakeholders, including customers, employees, and investors, to foster innovation and maintain product excellence in the life sciences sector.
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