Vaital and PITT OHIO Unveil AI Solution for Freight Excellence

Revolutionizing Freight Operations with AI

Introducing N@TE: No-Touch Email—Transforming Logistics with Agentic AI.

Vaital, an innovative name in AI-driven engineering, has announced its latest advancement, the N@TE, a patent-pending system set to redefine order management in the freight sector.

Designed specifically for TL and LTL carriers, N@TE revolutionizes email-based order intake, markedly improving speed and accuracy and elevating efficiency for trucking firms.

Customer service departments traditionally spend hours handling incoming Bills of Lading (BOL), crafting pickup orders from numerous daily emails—creating a significant workload.

With N@TE, that cumbersome task is completed in mere seconds.

The system frees companies from tedious manual order processes while enhancing customer satisfaction with quick response times—integrating smoothly with existing transportation management systems (TMS) and workflows.

Success Story: PITT OHIO and N@TE

PITT OHIO, a prominent U.S. logistics company boasting a fleet of 1,000 trucks, teamed up with Vaital to refine their operations using N@TE. This collaboration has yielded astounding operational improvements, including:

• 30-60X increases in email order processing efficiency.
• 99%+ accuracy in order extraction and execution.
• 70% reduction in costs related to handling pickup orders.

N@TE operates on Microsoft Azure, utilizing enterprise-grade cloud infrastructure that ensures scalability, security, and powerful AI processing—enabling carriers to harness automation on a grand scale.

Pioneering a New Era in Logistics

Unlike conventional automation tools, N@TE provides a user-friendly experience for customers:

• No change in workflow – Orders are still processed via email.
• Interoperability – Functions seamlessly with current TMS and systems.
• Designed for scalability – Capable of managing high-volume carrier operations.

According to Scott Sullivan, EVP and CIO of PITT OHIO, "AI is changing the industry landscape. With N@TE, we've transformed how we handle customer orders. This AI-powered automation dramatically cuts down processing times and enhances accuracy, enabling us to serve our customers better than ever before. By fitting within our existing processes and leveraging Microsoft Azure, N@TE allows our team to concentrate on strategic decisions rather than clerical tasks. It’s truly a game-changer for logistics efficiency."

David Yunger, CEO of Vaital, stated, "N@TE transcends standard AI automation—it's a competitive advantage for logistics pioneers. Collaborating with PITT OHIO allows us to help carriers achieve significant growth while reducing costs and improving customer satisfaction. As early adopters of this innovative AI technology, PITT OHIO is establishing new benchmarks in the LTL sector. Their commitment to innovation is driving extraordinary advancements, and we are eager to see their continued success."

Step into the Future of Freight

Vaital welcomes TL and LTL leaders to discover the transformative potential of N@TE. For further information and to set up a demo, visit vaital.com/NATE.

About Vaital

Vaital is at the forefront of AI strategy and engineering, enabling organizations to navigate their AI journey. The firm provides advanced AI solutions that help companies gain a competitive edge, enhance profitability, and increase operational speed.

About PITT OHIO

PITT OHIO has been a leader in transportation and logistics solutions for over 45 years, recording over $900 million in revenue last year. Situated in Pittsburgh, PA, PITT OHIO serves the Mid-Atlantic, Midwest, and Northeast regions. Beyond their distinctive LTL freight services, the company also offers comprehensive supply chain solutions, including expedited shipping, freeze protection, truckload services, warehousing, distribution, container transloading, and dedicated fleet management. With over 3,400 dedicated employees, PITT OHIO strives to uphold their commitment to excellence daily, promoting safe and sustainable transport practices.

Frequently Asked Questions

What is N@TE?

N@TE is an advanced No-Touch Email system by Vaital that automates order management in freight to enhance operational efficiency.

How does N@TE benefit trucking companies?

It reduces the time taken for email order processing drastically, increases accuracy, and enhances customer satisfaction.

Which cloud platform powers N@TE?

N@TE operates on Microsoft Azure, which provides secure and scalable infrastructure for its AI operations.

What results did PITT OHIO achieve using N@TE?

PITT OHIO experienced a 30-60X boost in efficiency, more than 99% accuracy in order processing, and reduced handling costs by 70%.

How can companies learn more about N@TE?

Interested companies can visit Vaital's website to schedule a demo and learn more about the N@TE system.

About The Author

Hello, I'm 30-year-old financial writer and expert Addison Perry, and I love to simplify the intricacies of the financial industry. I've committed myself over the years to deciphering the subtleties of investing techniques and economic trends and converting them into doable guidance that anybody can use. My goal with writings and books is to make money interesting and approachable so that readers may take charge of their financial futures.

My enthusiasm to empowerment and education has propelled me through my career in finance. I write because I think that everyone should be able to make educated financial decisions, and I try to provide that. Regardless of experience level with investing, my work is intended to provide insightful analysis and practical advice to enable you to thrive in the always changing financial environment. I appreciate you traveling with me toward success and financial literacy.

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