Urgently's Q3 2024 Performance Highlights and Future Outlook

Urgently Reports Third Quarter 2024 Financial Outcomes

Urgently Inc. (Nasdaq: ULY) has shared its financial performance for the third quarter ending September 30, 2024. The company continues to establish itself as a leader in digital roadside and mobility assistance technology.

Performance Overview

During the third quarter, Urgently reported total revenue of $36.2 million, reflecting a 21% decline compared to the previous year. Despite the decrease, CEO Matt Booth expressed satisfaction with the overall revenue performance in relation to their expectations.

“We are pleased with our third quarter results, which were in line with our revenue expectations. We continued our positive momentum to deliver customer partner contract renewals and optimized our business through operational efficiencies,” Booth stated.

Key Financial Highlights:

• Gross profit for the quarter stood at $7.8 million, down 15% year-over-year.
• Gross margin improved slightly to 21%, up from 20% in the same quarter last year.
• Operating expenses recorded a GAAP basis of $13.7 million, showing a 9% reduction from the previous year.
• Despite a GAAP operating loss of $5.9 million, non-GAAP operating loss showed a positive change, reducing to $2.9 million, a 17% improvement year-over-year.
• The company successfully completed approximately 219,000 dispatches with a commendable consumer satisfaction score of 4.5 out of 5 stars.

Year-to-Date Performance Insights

For the nine months ended September 30, 2024, Urgently reported total revenues of $110.9 million, reflecting a significant decrease of 21% compared to the same period in the prior year. However, the gross margin for the year-to-date improved to 22% compared to 20% last year, despite a decline in gross profit to $24.4 million.

Year-to-Date Highlights:

• GAAP operating expenses showed improvement at $47.0 million.
• Principal debt was reduced significantly, dropping by $17.5 million, resulting in a total of $54.3 million as of September 30, 2024.
• Overall, approximately 656,000 dispatches were completed in this timeframe.
• Quarterly consumer satisfaction maintained at an impressive level of 4.5 stars.

Strategic Initiatives Going Forward

Urgently's proactive approach includes serious alignment of resources towards their core business. Recently, the company made the strategic decision to divest non-core assets, such as The Floow, which aims to bolster the focus on their key mobility assistance services.

As we progress, Urgently is committed to enhancing profit margins, delivering superior customer service, and ensuring operational efficiencies to improve its capital structure. This dedication to innovation and customer care is critical as the company adapts in a shifting industry landscape.

Conference Call Announcement

Urgently will hold a conference call to further discuss these financial results. The call is scheduled for 5:00 p.m. Eastern Time on November 12, 2024. Stakeholders are encouraged to participate to gain deeper insights into the company's trajectory and operational updates.

About Urgently

Urgently, a prominent provider of digital roadside and mobility assistance solutions, is dedicated to enhancing driver safety and experience through their advanced software platform. By integrating robust technology and real-time data, Urgently is positioned to respond effectively to market demands, ensuring high standards of customer service and satisfaction. For those interested in exploring their services and performance, the website at www.geturgently.com provides comprehensive information.

Frequently Asked Questions

What financial results did Urgently report for Q3 2024?

Urgently reported revenue of $36.2 million for Q3 2024, marking a 21% year-over-year decline.

What operational changes has Urgently implemented recently?

The company divested The Floow to streamline operations and focus on core business areas, enhancing efficiency.

How has consumer satisfaction been rated for Urgently's services?

Consumer satisfaction for Urgently's services remains high at 4.5 out of 5 stars.

What is Urgently's strategy for the future?

Urgently aims to accelerate profitable growth, improve operational efficiencies, and enhance customer service as part of its strategic initiatives.

How can I find additional information on Urgently?

More comprehensive information about Urgently and its services is available on their official website at www.geturgently.com.

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