Transforming Behavioral Healthcare: Array and KeyCare Unite

Transforming Behavioral Healthcare: Array and KeyCare Unite

In a groundbreaking collaboration, Array Behavioral Care, a leader in virtual psychiatry and therapy, has partnered with KeyCare, a pioneering Epic EHR-based virtual care provider. This partnership is set to transform the delivery of behavioral health care by innovatively streamlining access to both physical and mental health histories, thereby enhancing treatment coordination, efficiency, and quality.

Enhancing Coordination in Healthcare

Through this alliance, Array has taken significant steps towards eliminating gaps in mental health treatment systems. With the integration of KeyCare's Epic-based platform, Array's tele-behavioral health providers can now coordinate care seamlessly across various settings, including hospitals, outpatient programs, and at-home care. This connectivity allows healthcare professionals to share vital patient information easily, enabling them to gain a comprehensive understanding of each patient's physical and mental health needs.

Improving Patient Experience and Outcomes

The partnership is not just about data sharing; it's fundamentally about improving patient care. By leveraging a unified platform, Array aims to enhance the way treatment is tailored to meet individual patient needs. This approach means that patients receive personalized care, no matter how severe their conditions may be. Furthermore, Array's ability to consistently track patient progress promotes better outcomes and minimizes the chances of unnecessary treatment escalations as patients transition from high-acuity settings like hospitals to lower-acuity environments.

The Imperative of Coordinated Care

Coordinated care in behavioral health is crucial, as there is a well-documented link between mental and physical health. Studies reveal that around 70% of individuals with mental health disorders also experience co-morbid physical health issues, while approximately 30% of adults with physical conditions grapple with mental health challenges. Unfortunately, traditional healthcare models often treat these two aspects in isolation, contributing to adverse outcomes, including shorter life expectancies for those affected by severe mental health disorders.

Leveraging Data to Drive Better Healthcare

Shannon Werb, CEO of Array Behavioral Care, remarked on the transformative potential of this partnership, stating, "By partnering with KeyCare, we are pioneering a nationwide approach to overcoming behavioral healthcare fragmentation. Our shared goal is to ensure that healthcare providers have timely access to critical patient data, facilitating the delivery of appropriate care precisely when and how it is needed. This collaboration will enhance patient outcomes while managing healthcare costs more effectively."

Similarly, Lyle Berkowitz, MD, CEO of KeyCare, expressed enthusiasm about the shared vision. He detailed how this partnership enables care teams to manage and assess both standard and high-acuity behavioral health patients efficiently, bridging the gap between various care settings.

Breaking Down Silos in Behavioral Health

The integration of physical and behavioral healthcare has been long overdue. Sara Gotheridge, MD, Chief Medical Officer at Array Behavioral Care, highlighted the disjointed experiences that patients often face due to the siloed nature of these care domains. This partnership has emerged as a powerful solution, bringing together essential patient information such as medical histories, safety plans, and medication dosages. This data is crucial for empowering care teams with the insights they need to make a difference in patients' lives.

About Array Behavioral Care

Array Behavioral Care is at the forefront of virtual psychiatry and therapy, providing comprehensive behavioral health services through a fully integrated care continuum from hospitals to home settings. With over 25 years of expertise in telepsychiatry, Array works collaboratively with hospitals, health systems, and community organizations to ensure that patients receive optimal treatment tailored to their unique circumstances.

About KeyCare

KeyCare serves as a vital link between health systems and virtual care providers, utilizing an Epic-based platform to facilitate coordinated, on-demand patient access. The incorporation of Array's behavioral health services into KeyCare's offerings means improved care coverage, reflecting a commitment to delivering comprehensive healthcare solutions.

Frequently Asked Questions

What does the partnership between Array Behavioral Care and KeyCare entail?

The partnership aims to streamline access to behavioral healthcare by integrating physical and mental health histories, enhancing treatment coordination, and improving efficiency.

How will this collaboration impact patient care?

Patients can expect a more coordinated treatment experience, personalized care tailored to their needs, and better tracking of their progress across various healthcare settings.

Why is coordinated care between physical and mental health important?

Coordinated care is essential because there is a significant connection between mental and physical health; untreated conditions in either area can adversely affect overall health and wellbeing.

What is Array Behavioral Care's approach to virtual treatment?

Array Behavioral Care focuses on providing high-quality behavioral health services through a fully integrated continuum, ensuring timely treatment that meets patient needs.

How can patients benefit from this partnership in the future?

Patients will benefit from improved access to comprehensive care, as their healthcare providers will have a unified view of their health, which can lead to better treatment outcomes.

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