The Best Email Marketing Platforms of 2025: A Comprehensive Comparison and Review

In 2025, email marketing remains an essential channel for U.S. businesses. Many providers have evolved beyond basic email services, expanding into comprehensive marketing automation and CRM platforms. This guide provides a fact-checked comparison of ten leading email marketing services, highlighting their key features, pricing, and best-use cases to help you choose the ideal platform for your needs.
The picks of email marketing platforms in this article are based on insights gathered from leading software review sites, including G2 and Capterra, to ensure a balanced overview of widely recognized tools. Information presented in the overview is compiled from official product pages for each service. All claims and pricing have been verified against these sources.
1. SendPulse – All-in-One Multi-Channel Platform for SMBs
SendPulse stands out as an affordable, multi-channel marketing automation suite. It seamlessly integrates email, SMS, push notifications, and messenger chatbots (WhatsApp, Telegram, etc.) within a single interface. Its generous free plan allows up to 500 subscribers and 15,000 emails per month, making it highly suitable for startups and small lists. Paid plans are very cost-effective – starting at around $10 per month for 500 subscribers, and roughly $30–$40 per month for 2,500 subscribers (far cheaper than many premium tools). SendPulse also includes a built-in CRM, a landing page builder, and even tools for creating online courses at no extra charge. Users consistently report high deliverability and praise the responsive 24/7 support team. Its drag-and-drop email editor and extensive template library ensure ease of use.
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Generous Free Plan: 500 contacts, 15,000 emails/month, ideal for startups.
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Multi-Channel Marketing: Combines email, SMS, web push, and popular chat apps in one platform.
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All-in-One Features: Includes CRM, landing-page builder, pop-up forms, and basic LMS/course creation tools.
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Affordable Pricing: Paid plans start around $10/month, scaling by contact and email volume.
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Strong Deliverability and Support: Excellent inbox placement and highly-rated 24/7 customer service.
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Drawbacks: Some features like the LMS/course builder are still relatively new and may lack the depth or flexibility of standalone alternatives.
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Best for: Small and medium businesses, startups, and nonprofits seeking an integrated, low-cost solution spanning multiple communication channels.
2. Mailchimp – Veteran Platform with Recent Limitations
Mailchimp is a widely recognized service that has expanded into a broader marketing hub. Its free plan is now limited to 500 contacts and 1,000 emails/month. As of mid-2025, many automation features are being moved out of the free tier – free users are largely restricted to a single-step automation (like one welcome email), with most automation capabilities requiring a paid plan. A notable drawback is that all contacts, including unsubscribed or non-subscribed ones, count toward your billing limits, which can quickly inflate costs if you don’t purge inactive contacts. On the plus side, Mailchimp offers a polished drag-and-drop editor, detailed analytics, a built-in CRM on paid plans, and over 900 third-party integrations. Its Essentials (paid) plan starts at about $13 per month for 500 contacts, with higher tiers (Standard, Premium) adding more advanced features and contact capacity. However, pricing can be higher than competitors due to Mailchimp’s “total contacts stored” billing model.
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Free Plan Limits: Up to 500 contacts and 1,000 emails/month.
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Automation Changes: Free tier automations are being phased out, requiring a paid plan for most.
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All Contacts Billed: Subscribed, unsubscribed, and non-subscribed contacts contribute to your plan limits.
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Features: Easy email builder, segmentation, basic CRM on paid tiers, and extensive integrations.
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Drawbacks: Tighter free plan restrictions, potentially higher costs if you retain unsubscribed contacts, and fewer automation options without a paid subscription.
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Best for: Businesses already using Mailchimp or those needing broad integrations. It's more suited for users who anticipate needing a larger, paid plan, rather than budget-focused users relying on the free tier.
3. Constant Contact – Event-Focused Email for SMBs
Constant Contact is a long-standing email service primarily serving U.S. small businesses, nonprofits, and event-driven organizations. It provides user-friendly drag-and-drop email campaign tools and unique niche features like built-in event marketing (invitations, ticketing) and on-platform surveys. While these features are valuable for event-centric use cases, reviewers often note a high price-to-feature ratio. Its automation capabilities are quite basic (and mostly available only on higher-tier plans). A significant quirk is its billing model: Constant Contact charges based on the highest number of contacts you’ve ever had – even if you later delete contacts, your billed plan tier doesn’t immediately decrease. There is no permanent free plan (only a 14-day free trial is offered to test the service). After the trial, paid plans start at around $12 per month for up to 500 contacts on the Lite plan , but this tier has limited features. More fully featured plans (Standard and Premium) cost significantly more (e.g. ~$35/month and ~$80/month for 500 contacts, respectively) and still cap automation to simple autoresponders.
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Niche Features: Integrated event invitations, ticket sales, and surveys, which are highly beneficial for event-based organizations.
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Ease of Use: Simple editor with numerous templates, good deliverability, and basic list management.
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Drawbacks: Limited automation (only basic autoresponders), no free plan beyond a 14-day trial, and relatively expensive for its feature set.
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Billing Quirk: Charges based on your peak list size; removing contacts won't reduce your plan cost.
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Best for: Organizations that frequently run events or surveys, where Constant Contact's specialized tools are critical. For most SMBs, more cost-effective options may be found elsewhere.
4. Brevo (formerly Sendinblue) – Value-Driven Automation Suite
Brevo, rebranded from Sendinblue, is a budget-friendly all-in-one platform with a unique per-email pricing model. Instead of charging by contacts, Brevo allows you to pay for a monthly email volume, which then automatically determines your contact limit. This can be highly cost-efficient for businesses with large lists but infrequent sending needs. Brevo offers email marketing, marketing automation, SMS and WhatsApp campaigns, transactional emails, and a free built-in CRM. Even on its free plan, you get 300 emails/day and support for email, SMS, and WhatsApp campaigns. The Starter plan (beginning around $9/month) adds higher send limits. Brevo includes a robust workflow-based automation builder (for both email and SMS), a landing page builder, and signup forms. Many consider its automation-to-contacts model to offer superior value for email-heavy users.
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Per-Email Pricing Model: You choose a monthly email quota, and your contact limit is automatically set, preventing charges for inactive contacts.
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Channels: Integrates email, SMS, and WhatsApp messaging. The free plan even supports transactional emails and WhatsApp campaigns.
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Free CRM Included: A built-in contacts database and CRM are provided.
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Automation: Features a powerful workflow builder for email and SMS, including numerous pre-built e-commerce and marketing automations.
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Drawbacks: Basic plans may lack some advanced features (e.g., A/B testing is on higher tiers).
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Best for: E-commerce businesses and medium-sized companies that send many transactional or trigger-based emails (e.g., welcome sequences, abandoned carts) and require low costs for large lists. Also excellent for those needing integrated SMS and WhatsApp marketing.
5. Mailjet – Collaborative Email & Transactional Service
Mailjet (part of the Mailgun/Sinch family) is designed for high-volume senders and collaborative marketing teams. Its key strengths are affordability and real-time collaboration. Every Premium account (starting around $25/month) supports multiple users editing emails simultaneously – Mailjet’s “Passport” email editor allows real-time co-editing, which is great for team workflows. Mailjet combines marketing and transactional email capabilities within a single platform: you can send bulk newsletters via the intuitive UI, or use Mailjet’s SMTP/API for programmatic transactional emails (like receipts, alerts). It supports massive volumes (paid plans start at 15,000 emails/month on the basic tier) and offers deliverability tools like dedicated IPs on higher plans. Notably, Mailjet now provides a landing page builder as part of its toolkit (a recent addition, since landing pages can be created with a drag-and-drop builder in the platform). However, Mailjet’s marketing automation features are very limited. Only the Premium plan unlocks autoresponders (simple drip sequences), and there is no visual workflow builder for complex automations.
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Collaboration: Premium plans offer real-time multi-user editing and role-based permissions. Up to 10 team members can be included by default, making it ideal for marketing teams or agencies. (Plus, Premium accounts allow up to 20 subaccounts upon request for segregating projects or clients).
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Transactional Email: Built on Mailgun’s infrastructure, Mailjet excels at high-volume, developer-friendly sending. It provides robust SMTP and API endpoints for sending transactional emails (e.g. order confirmations, password resets), so businesses can handle marketing and transactional email in one service.
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Editor & Templates: Features a straightforward drag-and-drop email editor with a decent template gallery. It also now offers a landing page builder, so you can design basic landing pages without an external tool. This is a new addition that addresses past criticisms.
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Automation: Very limited. Mailjet only supports four simple predefined “automation scenarios” (like welcome email or birthday message), and lacks a full workflow automation builder. Autoresponders (drip campaigns) are available only on the Premium plan, and even then are basic (no multi-branch logic).
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Pricing: Offers a Free tier (up to 200 emails/day for testing). The Essential plan starts around $15/month for 15,000 emails (unlimited contacts). The Premium plan (with automation and collaboration features) starts around $25/month for 15,000 emails, scaling up by email volume. All plans allow unlimited subscribers (pricing is based purely on emails sent per month).
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Drawbacks: Lacks advanced marketing automation and CRM features that many competitors provide. The automation tools are rudimentary – there’s no advanced workflow builder and only very simple triggers. Also, some features like A/B testing and inbox preview are only on higher/custom tiers.
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Best for: Teams or agencies that need multiple people working together on email campaigns in real time, and businesses (especially e-commerce) that require a reliable transactional email service alongside basic marketing emails. It’s a good choice if collaborative editing and high deliverability are priorities, but not recommended if you need sophisticated email automation or in-depth segmentation out-of-the-box.
6. Elastic Email – Cost-Effective for High-Volume Delivery
Elastic Email is a highly affordable email delivery platform. It offers flexible pricing with two options: marketing plans tiered by contact count, or pay-as-you-go credits for emails via API. This flexibility suits both marketing campaigns and developer integrations. Customers praise its ease of sending bulk and transactional emails. The free plan allows for 100 daily sends. However, Elastic Email's automation and support are basic. Its automation triggers are limited, allowing for only simple, single-step journeys. The template editor and analytics are straightforward but not advanced. Customer support is email-only (no live chat) and can be slow.
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Pricing: The Starter marketing plan (unlimited emails) is around $19/month for 2.5k contacts, scaling up modestly with more contacts. (For example, ~5k contacts might be roughly $50–$59/month on current plans).
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Sending: Known for reliable bulk sending and SMS integration (can send transactional notifications via email API).
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Features: Includes a basic email editor, templates, list segmentation, and analytics. Offers unlimited lists and simple campaign scheduling.
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Automation: Limited to simple autoresponders and drip sequences; no complex journey builder or advanced dynamic content.
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Support: Email/support tickets only, which some users find slow.
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Strength: Highly cost-effective for businesses (especially developers) needing to send large volumes or API-driven messages without extensive automation needs.
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Drawbacks: Extremely limited automation and CRM capabilities – Elastic Email is best used just for sending newsletters or simple triggered emails, not for building complex marketing funnels. The user interface and templates are a bit dated compared to modern competitors. Also, support responsiveness is not great (expect email replies rather than instant help).
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Best for: Developers, small teams, and budget-conscious marketers who require a low-cost solution for sending high volumes of both marketing and transactional emails, and who can operate without advanced marketing automation.
7. MailerLite – Value-Packed Simplicity for Small Biz & Creators
MailerLite is an exceptionally affordable and user-friendly email marketing suite, particularly well-suited for small businesses, freelancers, and content creators. Its "Free Forever" plan allows up to 1,000 subscribers and 12,000 emails per month, making it one of the most generous free tiers available. Crucially, MailerLite includes free landing pages and a website builder even on the free plan, allowing you to create up to 10 landing pages and a full drag-and-drop website at no cost. For those selling digital products (e-books, courses), MailerLite charges 0% commission, with only Stripe processing fees applying, empowering creators to monetize content without additional platform fees. MailerLite also offers email templates, pop-up forms, quizzes, A/B testing, and robust automation workflows, even on its free tier. Paid plans – called Growing Business and Advanced – are also very affordable. The Growing Business plan starts at about $9/month for 500 subscribers (unlimited emails) and roughly $13.50/month for 1,000 subscribers, making it consistently cheaper than most competitors.
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Generous Free Plan: 1,000 contacts, 12,000 emails/month, including automation, landing pages (10), and a website builder.
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Included Builders: Free plans feature both landing pages and full website builder capabilities.
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Digital Sales: Sell ebooks/downloads via MailerLite with no MailerLite commission.
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Features: Drag-and-drop email editor, pop-ups, surveys/quizzes, RSS-to-email, extensive templates, and robust automation.
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Pricing: Paid plans start around $10–$20/month, consistently more affordable than comparable tools.
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Drawbacks: Some advanced features are limited or missing due to MailerLite’s simplicity. For instance, its reporting and analytics, while adequate, are not as in-depth as higher-end tools. The email template gallery for free users is limited, and very sophisticated segmentation or dynamic content options are fewer (conditional content is available only on paid plans).
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Best for: Small to medium businesses, solopreneurs, bloggers, and e-commerce stores who need an affordable, all-in-one tool (email + simple web pages) with no learning curve. Also ideal for creators selling digital products (thanks to the 0% commission).
8. ActiveCampaign – Automation & CRM Powerhouse
ActiveCampaign is a top-tier marketing automation platform with an integrated CRM. It's renowned for its exceptionally powerful workflows and data-driven personalization. If your business requires complex, multi-step automations (conditional paths, advanced segmentation, integrated SMS/email sequences) and a fully functional sales CRM, ActiveCampaign is an excellent choice. It supports over 950 third-party integrations (including Shopify, Salesforce, Zapier) to seamlessly connect your entire marketing stack. There is no free plan, only a 14-day free trial (no credit card required). After the trial, paid plans start at around $15–$19 per month for 1,000 contacts on the Lite (Starter) plan. The popular Plus plan (which adds CRM features, lead scoring, etc.) costs about $49/month for 1,000 contacts While reviewers note a steep learning curve and rapid price scaling with list size, the extensive feature set justifies the cost for businesses needing advanced capabilities.
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Automation & CRM: Features an advanced drag-and-drop automation builder for comprehensive customer journeys, including email and SMS campaign builders.
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Integrations: Offers over 950 integrations with e-commerce platforms, analytics, advertising tools, and CRMs.
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Included CRM: A built-in sales CRM with deal pipelines and lead scoring (available as add-ons) for seamless marketing and sales alignment.
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Pricing: No free tier; 14-day trial only. Higher price than basic ESPs, justified by depth of features. Plans grow expensive as contacts rise.
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Suitable for: Agencies, e-commerce businesses, and SMBs requiring granular automation and sophisticated lead management.
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Drawbacks: Steep learning curve – because it’s so powerful, it can be overwhelming to new users. Setting up complex automations and properly utilizing the CRM requires time and learning. Additionally, ActiveCampaign’s pricing ramps up quickly: the cost per contact is higher than many other services, and if you need more advanced features or more contacts, you might find yourself paying quite a lot. In summary, it can be overkill (and expensive) for simple needs.
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Best for: Organizations that need advanced automation and CRM functionalities (e.g., agencies managing multiple clients, e-commerce stores needing personalized multi-step campaigns). Not recommended if you only need simple newsletters or if budget is very tight.
9. GetResponse – All-in-One Marketing & E-Commerce Suite
GetResponse has evolved into a comprehensive marketing platform, offering email campaigns, automations, webinar hosting, conversion funnels, and paid newsletter functionality. A significant advantage is that it charges only for active subscribers; unsubscribes, bounces, and deleted contacts are not billed, potentially saving money on large lists. GetResponse offers a 30-day free trial, during which you can test most core features (up to 500 contacts). After the trial, you must upgrade to a paid plan. The Starter plan begins at approximately €16/month (around $17 USD) for 1,000 contacts when billed monthly, or €13.12/month if billed annually. More comprehensive features like autoresponders, webinars (up to 300 attendees), and content monetization tools (Creator plan) are available on paid tiers.
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No Free Plan (Trial Only): GetResponse offers a 30-day free trial during which you can use most features (up to 500 contacts). After that, continued use requires a paid plan – there isn’t a forever-free plan for small accounts, contrary to some outdated info. This means budget users will have to decide to invest once the trial ends.
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Unique Features: Integrated webinar hosting, sales funnels, and paid newsletters/digital products (in higher plans). The Creator plan includes webinars and content monetization.
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Active-Subscriber Billing: You only pay for active subscribers, offering cost savings compared to platforms that bill for all stored contacts.
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Automation and CRM: Provides robust autoresponders, tagging, and a rudimentary CRM. Also includes an AI website builder and live chat in some plans.
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Pricing: Plans start at €16/month for 1,000 contacts on the Starter plan (or €13.12/month when billed annually). The Marketer plan starts at €49/month, while the Creator plan (with webinars and monetization tools) costs more. All prices are in Euros, so U.S. users should account for exchange rates.
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Best for: Businesses and content creators seeking an integrated marketing solution (email, webinars, funnels) in one place. Also good for e-commerce since only active contacts are billed.
10. Omnisend – E-Commerce Email & SMS Specialist
Omnisend is specifically designed for online retailers, combining email, SMS, and push notification marketing into an omnichannel platform. Its email builder includes e-commerce-specific features like a product picker that connects to Shopify/BigCommerce to automatically insert products into emails. It also offers over 25 pre-built automation workflows out-of-the-box (e.g., welcome series, cart abandonment, product recommendations), significantly streamlining setup for store owners. Even the free plan includes all core features (email, pop-ups, automation), with a limit of 250 contacts and 500 emails/month.
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E-commerce Focus: Deep integration with platforms like Shopify and Magento, with features like a drag-and-drop product picker to auto-populate campaign content from your catalog.
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Pre-Built Workflows: Over 25 ready-made automation templates for e-commerce scenarios, such as abandoned cart recovery, upsells, and win-back campaigns.
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Omnichannel Marketing: Built-in email, SMS, and (with paid plans) web push notifications, all integrated into one platform.
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Free Plan: Up to 250 contacts and 500 emails/month, including 60 free SMS credits and all features, with no time limit.
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User Experience: The interface is straightforward for e-commerce use. Some reviews note that deliverability can sometimes lag behind other platforms.
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Pricing: Paid plans start modestly (Standard ~$16/mo for up to 500 contacts) and grow with volume.
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Drawbacks: Email deliverability may lag behind top competitors, and integrations are mostly limited to e-commerce platforms. It's less suitable for non-retail businesses.
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Best for: E-commerce businesses (especially on Shopify, WooCommerce, BigCommerce) that want specialized store email features and omnichannel outreach. Not ideal if you don’t run an online store.
Email marketing remains one of the most effective digital marketing strategies, and the platforms highlighted here are among the top-rated choices according to users on sites like G2 and Capterra. To take your marketing even further, consider combining email with conversational AI. For a comprehensive overview of leading chatbot solutions, see this expert review of chatbot tools.
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