Telehealth Utilization Surge Reflects Changing Patient Needs
Rising Telehealth Utilization Trends
In a noteworthy shift, overweight and obesity have now emerged as a top five telehealth diagnostic category nationally. This is the first time these health issues have claimed this position since February, showcasing how telehealth services are evolving to meet changing patient needs.
National Telehealth Claim Data
Recent data indicates an increase in the percentage of patients accessing telehealth services across various regions. In June, the national percentage rose to 14.31 percent, up from 14.28 percent in May. Interestingly, this upward trend was observed in both the Northeast and West, while a decline was noted in the South and Midwest.
Regional Insights
The Northeast experienced a 0.2 percent increase, and the West saw a more robust growth of 0.8 percent. Conversely, the South and Midwest reported declines of 0.8 and 1.2 percent, respectively. These shifts hint at regional disparities in telehealth utilization that may require targeted interventions to promote accessibility.
Changes in Diagnostic Categories
The diagnostic landscape for telehealth is also shifting. For the first time in 2025, non-inflammatory female disorders made their way into the top five categories in the West, pushing diabetes mellitus out of contention. Acute respiratory diseases, previously a contender, have also fallen off the list.
Mental Health Dominance
Mental health conditions continue to dominate the telehealth sphere, maintaining the top position nationally. The percentage of patients utilizing telehealth for mental health services increased from 62.1 percent in May to 63.1 percent in June, indicating a steady demand for mental health support.
Urban vs. Rural Telehealth Use
Uneven access to telehealth services remains evident when comparing urban and rural areas. In the current analysis, 14.5 percent of urban patients engaged in telehealth compared to just 7.5 percent of rural patients. The West region showed the starkest difference, with urban usage at 18.9 percent contrasted with a low 8.1 percent in rural settings.
Age Demographics in Telehealth Claims
Looking at age distribution, the age groups 19-30 and 31-40 dominate telehealth claims, comprising the largest percentages among users. Nationally, 23.0 percent of patients aged 31-40 engaged in telehealth services in June, with the 19-30 age group closely following at 22.6 percent. This suggests that younger generations are increasingly leveraging telehealth options.
Leading Procedure Categories
Psychotherapy services and outpatient services remain the leading procedure categories in telehealth. In June, psychotherapy services accounted for 47.6 percent of telehealth claims nationally, while established patient office services ranked first in the South and West. This shift in rankings may reflect changing patient preferences and needs.
About the Monthly Telehealth Tracker
This analysis is part of an ongoing effort to track the evolution of telehealth services. Providing insights into telehealth utilization, the Monthly Telehealth Regional Tracker serves as a vital resource for understanding shifting trends and patient behaviors in healthcare.
Frequently Asked Questions
What are the key findings from the June telehealth data?
Key findings include the rise of overweight and obesity in the top telehealth diagnostic categories, as well as increased usage in the Northeast and West regions.
How has mental health telehealth utilization changed?
The utilization of telehealth services for mental health increased from 62.1 percent to 63.1 percent nationally from May to June.
What disparities exist in urban vs. rural telehealth utilization?
Urban areas show a significantly higher telehealth usage at 14.5 percent compared to 7.5 percent in rural areas, indicating access challenges.
Which age group predominantly uses telehealth services?
The age groups 19-30 and 31-40 are the largest users of telehealth, with 23.0 percent of patients aged 31-40 participating in telehealth services.
What is the purpose of the Monthly Telehealth Tracker?
The Monthly Telehealth Tracker aims to provide insights into how telehealth services are evolving, offering a comprehensive look at patient usage and diagnostic trends.
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