TDC NET Enhances Workforce Efficiency with IFS Cloud Adoption
TDC NET Enhances Workforce Efficiency with IFS Cloud Adoption
TDC NET, a leading telecommunications infrastructure provider in Denmark, has recently made the strategic decision to implement IFS Cloud. This choice aims to bolster operational efficiencies across the organization and modernize its technological framework.
Streamlining Workforce Management
As a committed user of IFS solutions, TDC NET plans to utilize IFS Cloud for Field Service Management to enhance its workforce management (WFM) processes. This implementation will allow them to merge existing WFM systems into a unified platform. Such consolidation is anticipated to reduce redundant processes and help manage costs more effectively.
Dynamic Task Scheduling
With the inclusion of IFS Planning and Scheduling Optimization (IFS PSO), TDC NET will be able to assign technicians with suitable skills to the right tasks. This intelligent scheduling leverages real-time data regarding technician availability, locations, and even traffic conditions—improvements that are vital as the company updates its network from copper to fiber and embraces AI and IoT technologies in a sustainable manner.
Modernizing IT Operations
Beyond workforce management, IFS Cloud will empower TDC NET to revamp its entire IT infrastructure by phasing out legacy systems and minimizing the operational complexity across its network. This vital step is part of TDC NET's broader strategy to provide excellent digital telecommunications services.
Building a Sustainable Future
Carsten Rasmussen, Head of IT enablement at TDC NET, stated that moving away from copper infrastructure towards a modern digital architecture is essential for the company. He emphasized that partnering with IFS and adopting IFS Cloud will equip them with the necessary tools for simplifying, automating, and creating a resilient architectural framework that responds to the demands of contemporary digital services.
A Commitment to Advanced Technology
Jesper Illum, the Country Manager of IFS in Denmark, praised TDC NET’s vision for transforming its operations through cutting-edge fiber and 5G technologies. The adoption of IFS Cloud is set to enhance the scalability of their systems, foster greater automation, and optimize customer service delivery.
Collaboration with Infosys
To support this transition, TDC NET will collaborate with Infosys, an IFS partner. Infosys will oversee the deployment and integration of the IFS Cloud solutions, ensuring a smooth transition to a modernized operational framework.
About TDC NET
TDC NET is a prominent telecommunications company dedicated to the construction, management, and maintenance of telecommunications infrastructure. Its services range from providing high-speed fiber broadband to establishing Denmark's best 5G mobile network. Investing in and modernizing network infrastructure is crucial for TDC NET to support high-quality connectivity for both residential and business users across the region.
About IFS
IFS stands as a global leader in providing enterprise software focused on Industrial AI solutions, designed for businesses that manufacture, service, and power various sectors. IFS Cloud offers a flexible AI-powered environment that adapts to evolving business needs from Enterprise Resource Planning (ERP) to Field Service Management (FSM). Founded in 1983, IFS's core values emphasize agility, customer focus, and trust, establishing it as a leading innovator in the tech industry.
Frequently Asked Questions
What is IFS Cloud?
IFS Cloud is an advanced platform designed to enhance business operations through AI and real-time data analytics, focusing on flexibility and scalability.
How will TDC NET benefit from IFS Cloud?
TDC NET will use IFS Cloud to streamline workforce management, consolidate IT systems, increase operational efficiency, and support digital transformation.
Who is implementing IFS Cloud for TDC NET?
Infosys, a partner of IFS, will implement and roll out IFS Cloud and associated services for TDC NET.
Why is TDC NET modernizing its infrastructure?
The modernization is part of TDC NET's strategy to enhance service delivery and transition from copper to fiber infrastructure, in preparation for future technology demands.
What role does IFS play in TDC NET’s transformation?
IFS provides the technology and support necessary for TDC NET to enhance efficiency, automate processes, and achieve its sustainability goals.
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