Strengthening Patient Experience Through Innovative Collaboration
Enhancing Patient Experience Through Collaboration
Oneview Healthcare recently announced an exciting expansion of its partnership with Epworth HealthCare, which aims to transform the patient experience significantly. This collaboration focuses on implementing Oneview’s Care Experience Platform (CXP) across more than 100 additional locations, enhancing accessibility and care delivery.
Strategic Deployment of Modern Technology
The initiative includes the deployment of state-of-the-art solutions from Oneview, integrating modern Android hardware to support the enhanced features of Oneview’s CXP. The upgrade will replace outdated infrastructure, particularly in treatment chair areas, introducing versatile technology designed for efficiency and patient comfort, especially vital in environments with mobile seating arrangements.
Addressing Patient Comfort Needs
To cater to the requirements of elderly patients, allowing access to Free-to-Air TV on tablets was an essential factor in the decision-making process. The scalable solution can accommodate up to 2,000 endpoints, which guarantees a personalized and enjoyable experience for all patients involved.
Streamlining Clinical Workflows
Oneview’s integration with the Patient Administration System (PAS) and Meal Ordering services plays a crucial role in enhancing the overall patient experience and improving clinical workflows between Inpatient and Day units. This seamless integration is set to increase efficiency and convenience for care teams, ultimately benefiting the patient journey.
Strengthening Commitment to Care
Epworth HealthCare, in its commitment to elevating patient care standards, has decided to refurbish various areas within its facilities, reinforcing its reliance on Oneview's patient systems. This renewed partnership showcases the trust placed in Oneview's innovative solutions, promising a brighter future for patient care.
Positive Impact on Patient Treatment
“Epworth is pleased to further expand our long-standing partnership with Oneview, with the introduction of their new tablet solution,” remarked Matt Malone, Chief Information Officer at Epworth HealthCare. “These new tablets offer a flexible and simple solution for patients undergoing treatment across our oncology and dialysis departments, standardizing our technology offerings to the Oneview Enterprise CXP. The user-friendly tablets have thoroughly transformed the patient treatment chair environment by eliminating cumbersome mechanical arms and screens, thereby providing more space for both patients and clinicians.”
William Hadden, Managing Director of Australia and New Zealand at Oneview Healthcare, expressed his enthusiasm by stating, “We are thrilled to see the successful expansion of Oneview's platform into the treatment chairs at four Epworth HealthCare facilities. Rapid deployment of our tablet solution now allows dialysis and oncology patients to enjoy the same exceptional benefits as inpatient care.”
About Epworth Healthcare and Oneview Healthcare
Epworth HealthCare is recognized as Victoria’s largest not-for-profit private hospital group, renowned for its excellence in diagnosis, treatment, care, and rehabilitation. With convenient locations across Melbourne and Geelong, they prioritize patient welfare above all, merging clinical practice with innovative research and education to ensure outstanding patient care every day.
Oneview Healthcare is a global leader in patient experience solutions, focused on innovative technologies that improve communication and engagement between patients and healthcare providers. Their Care Experience Platform (CXP) provides an integrated solution that connects with Electronic Health Records (EHR), delivering various digital tools through accessible interfaces like tablets and TVs, thus enhancing the overall patient experience and streamlining clinical workflows.
Frequently Asked Questions
What is the purpose of the collaboration between Oneview and Epworth HealthCare?
The collaboration aims to enhance the patient experience by implementing Oneview’s Care Experience Platform across additional locations.
How does Oneview's CXP improve patient care?
Oneview's CXP offers modern technology that enhances communication, supports patient engagement, and integrates seamlessly with clinical workflows.
What specific technologies are being deployed in the partnership?
The deployment includes modern Android hardware and tablets to replace outdated technologies in treatment areas.
Why is patient comfort a priority in this collaboration?
Providing comfort, particularly for elderly patients, is a key focus, ensuring enjoyable experiences during treatment through upgraded technology.
What are the future prospects for this collaboration?
As the partnership expands, it will likely lead to further innovations in patient care and enhancements in clinical efficiency across more facilities.
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