Stonehage Fleming Wins Impact Award for Digital Innovation Success

Acknowledging Excellence in Digital Transformation

In today's rapidly evolving technological landscape, recognition for innovation is crucial. One such commendation comes from the recent announcement where Stonehage Fleming has been awarded the Datos Insights 2024 Digital Wealth Management Impact Award for Technology Transformation. This prestigious accolade highlights their exceptional integration of Laserfiche's innovative solutions for managing content and automating business processes.

The Role of Laserfiche in Stonehage Fleming's Success

Laserfiche, a pioneering force in SaaS for intelligent content management, has played a significant role in Stonehage Fleming's transformation journey. The wealth management firm overcame substantial operational hurdles, primarily rooted in legacy systems that struggled to keep pace with the mounting regulatory demands and increasingly complex client expectations.

Challenges Navigated During Transformation

Stonehage Fleming faced multiple challenges as it sought to modernize its systems. Inefficient legacy processes significantly impeded their ability to deliver efficient services. The organization also grappled with the intricacies of regulatory compliance, which became an ever-growing concern. These factors necessitated a substantial shift in their operational methodologies to retain their competitive edge in the industry.

Innovative Solutions Through Automation

To address these challenges, Stonehage Fleming's IT team identified Laserfiche as an ideal process orchestration tool. This decision enabled them to streamline operations across their 19 global offices effectively. The use of Laserfiche allowed for the automation of key processes within the Business Development department, thereby enhancing accuracy, efficiency, and team collaboration in client onboarding procedures.

Operational Benefits of the Transformation

Through the integration of Laserfiche, Stonehage Fleming has successfully optimized their core operations. The automation of numerous processes allowed their staff to focus on delivering superior client service. According to estimates from the IT team, the initiative has not only saved significant financial resources—over $150,000—but has also liberated tens of thousands of hours that can now be redirected toward enhancing customer satisfaction.

Insights from Leadership

Joman Kwong, the strategic solutions manager for financial services at Laserfiche, remarked on the initiative's significance. He explained, "Wealth management firms need strategic IT planning and technology partners that will optimize back-office functions while supporting compliance. Stonehage Fleming’s innovative use of our technology exemplifies how a comprehensive digital transformation can enhance both employee and customer experiences."

Celebrating Innovation and Partnership

The recognition from Datos Insights is a testament to Stonehage Fleming's commitment to leveraging technology for better client outcomes. Gert Bester, who manages IT business systems at Stonehage Fleming, expressed pride in receiving the award. He noted, "Our partnership with Laserfiche has been instrumental in transforming our operations, allowing us to streamline processes, mitigate risk, and serve our clients more effectively."

About Laserfiche

As a leader in SaaS content management and process automation, Laserfiche continues to enable businesses to realize their potential through its advanced platform. The company innovates with powerful tools for workflow management, electronic forms, and robust analytics, helping organizations focus on growth and operational success.

Through its dedication to pioneering enterprise content management, Laserfiche is instrumental in helping companies transition to digital-first operations. With a focus on machine learning and AI, their cloud-first approach supports a wide array of industries in boosting productivity and improving customer experiences.

Frequently Asked Questions

What is the Datos Insights Impact Award?

The Datos Insights Impact Award recognizes organizations for their excellence in digital transformation and innovative technology usage in wealth management.

How has Laserfiche impacted Stonehage Fleming?

Laserfiche has helped Stonehage Fleming automate processes, streamline operations, and improve client onboarding efficiency, leading to substantial cost and time savings.

What challenges did Stonehage Fleming face before using Laserfiche?

They navigated issues related to inefficient legacy systems, increasing regulatory complexity, and the need to meet evolving client needs.

What are the benefits of the technology transformation?

The transformation has resulted in over $150,000 savings and thousands of hours saved, enabling enhanced client service and improved operational efficiency.

Who commented on the success of this initiative?

Joman Kwong, strategic solutions manager at Laserfiche, highlighted the importance of strategic IT planning and the impact of Stonehage Fleming’s transformation.

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