SmartBug Media Achieves HubSpot Partner of the Year 2024

SmartBug Media Earns HubSpot's 2024 North American Partner of the Year Award

SmartBug Media has been recognized as HubSpot's 2024 North American Partner of the Year, showcasing its exceptional performance and leadership within the HubSpot ecosystem. This notable achievement comes from SmartBug's innovative approach and commitment to helping organizations optimize their marketing, sales, and customer service efforts.

A Testament to Innovation and Growth

The prestigious award marks SmartBug’s third win in the North American category over the span of the last seven years. This recognition is a testament to SmartBug’s growth and evolution, especially following its recent acquisition of Globalia, a Canadian marketing agency. The merger enhances SmartBug’s already robust capabilities, allowing it to deliver top-notch solutions that push boundaries and empower businesses.

Delivering Successful Solutions Across the Customer Lifecycle

CEO Ryan Malone emphasized how this award reflects SmartBug's collective efforts in delivering solutions that span the entire customer lifecycle through HubSpot's suite of tools. With a focused team that excels in navigating complex client needs, SmartBug has fostered significant improvements in marketing, sales, and operational efficiency. Through its history, SmartBug has demonstrated expertise in various fields, from HIPAA-compliant implementations to sophisticated integrations of EHR, ERP, and CRM systems.

Recognized Leadership and Partnerships

SmartBug's partnership history with HubSpot is distinguished, dating back to when it was one of the earliest partners. The agency gained prominence within the HubSpot partner community, even receiving the Global HubSpot Partner of the Year award in 2018. Winning the North American Partner of the Year award solidifies its position as an industry leader committed to the success of its clients.

Community Impact and Recognition

Angela O'Dowd, who oversees the Solutions Partner Program at HubSpot, praised SmartBug for its profound impact on customer success. The entire HubSpot community acknowledges SmartBug's achievements, celebrating their role in creating strategies that lead to meaningful results for businesses throughout North America.

Expanding Services Through Strategic Integration

This award follows a year of significant milestones for SmartBug as it completed its integration process with Globalia. This expansion has positioned SmartBug as one of the largest HubSpot partners worldwide. By merging vast technical platform knowledge with proven strategic consulting, the agency is well-equipped to assist businesses in achieving their customer relationship management goals.

Harnessing the Power of AI and Expertise

Malone shared insights into how the integration with Globalia has already borne fruit, allowing SmartBug to provide cutting-edge solutions to even the most intricate customer challenges. In addition to delivering exceptional customer service, SmartBug is actively developing its intellectual property in AI and operational solutions, helping to innovate within the marketplace.

End-to-End Solutions Across All HubSpot Hubs

With eight distinct accreditations, including one in the Content Experience area, SmartBug Media offers tailored end-to-end solutions that cater to both mid-sized and enterprise-level businesses. Its dedication to client empowerment is evident as a team of 19 certified HubSpot trainers work diligently to equip clients with the skills needed to leverage the CRM's full potential, thus facilitating substantial business growth.

Getting to Know SmartBug Media

SmartBug Media positions itself as a vital partner for organizations aiming to foster growth through all phases of the customer lifecycle. Their focus spans marketing strategies, sales improvements, revenue operations, customer success, and integration solutions. As a three-time HubSpot Partner of the Year and a Google Premier Partner, SmartBug’s commitment to excellence remains unwavering.

Frequently Asked Questions

What is SmartBug Media recognized for in 2024?

SmartBug Media has been named HubSpot's 2024 North American Partner of the Year, reflecting its exceptional performance and leadership.

How many times has SmartBug won the Partner of the Year award?

SmartBug Media has won the HubSpot North American Partner of the Year award three times in the last seven years.

What are the main services offered by SmartBug Media?

SmartBug Media offers a wide range of services, including marketing, sales support, customer service, e-commerce, and CRM integration solutions.

How does SmartBug leverage its partnership with Globalia?

The integration with Globalia enhances SmartBug's capabilities, allowing for increased technical expertise and strategic consulting to better serve complex clients.

What educational resources does SmartBug provide?

SmartBug employs 19 certified HubSpot trainers who offer educational resources to help clients optimize their use of the HubSpot CRM platform.

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