Shaun McDougall Appointed to Lead Consumer Banking at First Horizon
Shaun McDougall's New Role at First Horizon Corporation
First Horizon Corporation (NYSE: FHN) is thrilled to announce the appointment of Shaun McDougall as the Head of Consumer Banking. This executive position was newly created to boost the strategic development and execution of a unique and comprehensive client experience tailored for First Horizon's Consumer segment. This initiative aims to foster the continuous growth of the bank and adapt its offerings in today's dynamic market.
Reimagining Consumer Banking Experiences
McDougall's leadership extends across essential areas, including Retail Banking, Digital Banking, and Small Business Banking teams. This revamped structure showcases First Horizon's passion for delivering an integrated experience through various channels and touchpoints. With a strong focus on aligning services with customer expectations, the bank is set to provide a seamless banking journey for its clients.
Extensive Expertise in Financial Services
With over twenty years in the financial services industry, McDougall brings a wealth of knowledge to his new role. Before joining First Horizon, he served at Wells Fargo, where he honed his expertise in branch banking growth and customer experience strategy. His previous experience includes senior leadership roles in wealth management, small business banking, and corporate partnerships at HSBC, along with retail management positions at Citizens Financial and JPMorgan Chase.
Looking Toward Future Growth
Anthony Restel, the Senior Executive Vice President and Chief Banking Officer of First Horizon Corporation, expressed enthusiasm about McDougall's arrival, stating that his energy and deep expertise are integral to this significant new role. Restel emphasized that McDougall’s notable history of enhancing the client journey while engaging associates aligns with First Horizon’s mission to deliver outstanding client experiences through innovation and care.
Empowering Client-Centric Strategies
As Head of Consumer Banking, McDougall will spearhead the development of strategies focused on client needs. His collaboration with organizational leaders will ensure that First Horizon delivers straightforward, valuable solutions tailored to meet clients at every point of their financial journey.
McDougall's Vision for Client Experience
In expressing his excitement about joining First Horizon, McDougall highlighted the bank's strong emphasis on client experience and innovation, which resonates with his commitment to fostering high-performing teams and driving remarkable results. He anticipates collaborating with associates to enhance consumer offerings and support clients in achieving their financial goals.
About First Horizon Corporation
First Horizon Corporation (NYSE: FHN) is a prominent regional financial services company with assets amounting to $82.1 billion. The organization focuses on empowering clients, communities, and associates to realize their full potential through superior capital and counsel. Headquartered in Memphis, Tennessee, First Horizon Bank serves twelve states, primarily in the southern U.S. The company's diverse offerings include commercial and private banking, small business services, wealth management, retail brokerage, capital markets, fixed income, and mortgage banking services. Recognized as one of the top employers by Fortune and Forbes magazines, First Horizon is also listed among the Top 10 Most Reputable U.S. Banks. More details about the company can be found at www.FirstHorizon.com.
Frequently Asked Questions
Who is Shaun McDougall?
Shaun McDougall is the newly appointed Head of Consumer Banking at First Horizon Corporation, bringing over two decades of financial services experience.
What are Shaun McDougall's responsibilities at First Horizon?
He will oversee Retail Banking, Digital Banking, and Small Business Banking teams, focusing on delivering integrated banking experiences.
What is First Horizon Corporation known for?
First Horizon is recognized as a leading regional financial services company, offering a diverse array of financial products and services across multiple states.
How does First Horizon Corporation support client experience?
The company is dedicated to enhancing client experiences through innovative, client-focused strategies that ensure seamless interactions and solutions.
What significant contributions is McDougall expected to make?
He is expected to lead initiatives supporting client engagement and satisfaction, aiming to further solidify First Horizon's position as a top choice for banking services.
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