ServiceTitan Reports Strong Growth and Future Plans for 2025
ServiceTitan's Financial Results Overview
ServiceTitan, Inc. (NASDAQ: TTAN), a leader in software solutions for the trades industry, has announced its impressive financial results for the fiscal fourth quarter and full fiscal year that ended recently.
CEO Ara Mahdessian highlighted the company’s strong market position and successful execution in a transformative year. He expressed pride in how the team at ServiceTitan closed out the fiscal year and looks forward to continuing this momentum into the next fiscal year.
ServiceTitan’s goal to be the operating system for trades continues to drive its growth strategy. President Vahe Kuzoyan noted that while core residential trades are performing well, the company’s investments in roofing and commercial sectors are also yielding fruitful results.
Fourth Quarter Financial Highlights
• Revenue for the fourth quarter surged by 29% year-over-year, reaching a remarkable $209.3 million.
• Platform revenue alone increased by 30% compared to the previous year, totaling $200.1 million.
Operational Loss and Income
• The GAAP loss from operations for the fourth quarter was ($99.9) million, which is an increase from ($48.1) million in the prior year.
• Notably, the non-GAAP income from operations was reported at $6.9 million, demonstrating a significant improvement from $2.1 million in the fourth quarter of the previous fiscal year.
Net Loss Analysis
• ServiceTitan recorded a GAAP net loss of ($100.9) million for the quarter, compared to ($51.4) million in the same quarter of the previous fiscal year.
• However, non-GAAP net income showed a turnaround, reaching $7.5 million for the quarter, in contrast to a non-GAAP net loss of ($0.8) million a year prior.
Annual Financial Performance for 2025
For the full fiscal year, ServiceTitan posted robust financial growth with key highlights:
• Total revenue climbed by 26% year-over-year, totaling $771.9 million.
• Platform revenue also saw a 27% increase, reaching $739.5 million.
Operational Losses for the Year
• The GAAP loss from operations for the fiscal year was ($230.0) million, compared with ($182.9) million for the previous year.
• Non-GAAP income from operations was reported at $25.2 million, a noteworthy improvement from a non-GAAP loss of ($17.1) million for the prior year.
Cash Position
• Cash and cash equivalents stood strong at $441.8 million as of January 31, signaling a healthy liquidity position for the company.
• Net cash generated by operating activities increased to $15.4 million for the fourth quarter, up from $5.9 million for the same quarter last year. For the full fiscal year, net cash generated was $37.1 million compared to a net cash used of ($39.7) million the year before.
Future Outlook for Fiscal Year 2026
Looking ahead, ServiceTitan forecasts significant growth:
• For the first quarter of fiscal 2026, total revenue is expected to be between $207 million to $209 million.
• For the full fiscal year, the projected total revenue ranges between $895 million to $905 million.
Insightful Business Metrics
• The company reported a net dollar retention rate exceeding 110% for the fourth quarter, indicating strong customer loyalty.
• Gross dollar retention also remained robust at over 95% for fiscal 2025.
• The gross transaction volume soared to $17.0 billion, reflecting a 26% increase year-over-year. For the fiscal year, the gross transaction volume reached $68.5 billion, a 23% rise compared to the previous year.
• ServiceTitan’s active customer base increased to approximately 9,500, marking an 18% year-over-year growth.
Conclusion
In conclusion, ServiceTitan showcases not only strong historical performance but also promising prospects for future growth. With a focus on becoming the integral operating system for trades, the strategic investments and operational adjustments position the company well for continued success.
Frequently Asked Questions
What are ServiceTitan's recent financial results?
ServiceTitan reported a total revenue increase of 26% year-over-year, reaching $771.9 million for the fiscal year.
How did ServiceTitan fare in the fourth quarter?
In the fourth quarter, ServiceTitan achieved a revenue of $209.3 million, marking a 29% year-over-year increase.
What is the company's outlook for fiscal year 2026?
ServiceTitan expects total revenue for fiscal year 2026 to fall between $895 million to $905 million.
How many active customers does ServiceTitan have?
The company reported approximately 9,500 active customers as of January 31, reflecting an 18% increase compared to the previous year.
What were the operational losses for the fiscal year?
ServiceTitan recorded a GAAP loss from operations of ($230.0) million, an increase from ($182.9) million from the previous year.
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