Service Express Expands Canadian Footprint with New Acquisition

Service Express Expands Its Service Portfolio

Service Express, an industry-leading data center and infrastructure solutions provider, has recently made a significant move by acquiring Mid-Range, a managed infrastructure solutions provider rooted in the Greater Toronto Area. This strategic acquisition not only marks a pivotal point in Service Express' growth but also serves to broaden the company’s ability to support its customer base in Canada.

Creating Opportunities in Canada

By integrating Mid-Range into its operations, Service Express is poised to enhance its reach and offerings significantly. This united front combines the expertise of both companies, promising to elevate customer service and foster innovative technical solutions. Mid-Range, with over 35 years of rich experience, is recognized as one of Canada’s leading IBM Gold Business Partners. Their deep-rooted expertise in managed cloud services and private infrastructure will be invaluable as Service Express continues to explore growth across the Canadian landscape.

Leadership Insights

Ron Alvesteffer, President & CEO of Service Express, expressed enthusiasm regarding this acquisition, stating, "This is an important milestone for Service Express as we expand our presence and capabilities. Mid-Range brings decades of expertise and a strong reputation. Together, we will build upon this foundation to deliver exceptional value for our customers." The collaboration is anticipated to enhance Service Express' capacity to address diverse IT challenges faced by organizations today.

Technical Synergy and Innovation

Daniel Duffy, President of Mid-Range, elaborated on the benefits of this union, stating, "This is a complementary transaction that will allow our teams to integrate seamlessly, thus broadening our service offerings with enhanced flexibility in our existing IBM Power i, Linux, and cloud solutions. Our comprehensive suite, including JD Edwards consulting and managed support services, will be a notable addition to our collaborative offerings. This acquisition opens doors for our staff and clients alike, providing access to superior services and support options."

New Service Offerings Unlocked

The acquisition introduces several key benefits to Service Express's service portfolio:

• Expanded Service Offerings: Customers will enjoy new services, including Managed On-Premises, Cloud Hosting, and Colocation, alongside comprehensive support for JD Edwards ERP.
• Enhanced Capacity and Infrastructure: With Mid-Range’s Tier II and Tier III data center facilities, Service Express can further enhance its managed infrastructure services.
• Technical Expertise and Partnerships: This merger brings together more than 50 seasoned professionals and strong partnerships with prominent technology providers like IBM and Oracle.

Leveraging Technology for Better Services

Service Express has over 30 years of industry experience and is dedicated to providing top-tier service in Canada. Utilizing its multivendor expertise and advanced technology, such as ExpressConnect®, the company aims to deliver efficient support tools for data center management. Innovations like OnDeck® Predictive Sparing® ensure clients receive the necessary parts before failures, enhancing overall service responsiveness and operational reliability.

Future Aspirations

This acquisition not only strengthens Service Express’s position within the market but also emphasizes its commitment to delivering long-term solutions to its clientele. The company aspires to build a strong, people-centered service culture that fosters lasting relationships while exceeding customer expectations.

About Mid-Range

Mid-Range stands as a valuable IBM Gold Business Partner, specializing in managed services and cloud infrastructure. With a legacy extending back to 1988, Mid-Range serves various industries across North America, consistently delivering exceptional customer value.

About Service Express

Service Express specializes in data center solutions, offering services ranging from multivendor maintenance to managed infrastructure. With over 30 years of experience, the company remains dedicated to maximizing client investments and adapting to the ever-evolving technological landscape. Its commitment to innovative solutions upholds its reputation as a trusted partner for organizations seeking to enhance their operational effectiveness.

Frequently Asked Questions

What is the significance of the acquisition of Mid-Range?

The acquisition significantly expands Service Express's service capabilities in Canada, enabling better support for its customers with an enhanced portfolio of services.

How does this affect Service Express's operations in Canada?

This move allows Service Express to deliver a wider range of infrastructure solutions and fosters growth opportunities within the Canadian market.

What advantages do clients gain from this acquisition?

Clients will have access to additional services including managed on-premises options, cloud hosting, and expert support, improving overall service delivery.

Who are the key leaders involved in this acquisition?

Ron Alvesteffer, President & CEO of Service Express, and Daniel Duffy, President of Mid-Range, are leading this strategic integration.

What is the vision of Service Express following this acquisition?

Service Express aims to integrate their operations with Mid-Range to enhance infrastructure support and streamline service offerings for clients, ensuring they maintain a competitive edge in technology solutions.

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