Sensormatic and Indyme Team Up to Revolutionize Retail Solutions

Innovative Partnership Announced at NRF 2025

NEUHAUSEN, Switzerland -- Sensormatic Solutions, recognized globally as a leader in retail solutions and part of Johnson Controls (NYSE: JCI), has partnered with Indyme Solutions to enhance their offerings in loss prevention. This exciting collaboration aims to fuse two dominant forces in customer engagement and shrink management.

Focus on Cutting-Edge Technology

Among the highlights of this partnership is the introduction of Indyme’s state-of-the-art self-service locking Freedom Case™. This innovative product is engineered to safeguard merchandise from theft while ensuring that genuine shoppers experience a seamless and enjoyable shopping journey. By integrating Indyme's technology, Sensormatic Solutions is positioned to tackle an even wider array of challenges in the retail space.

Commitment to Retail Innovation

Tony D'Onofrio, the President of Sensormatic Solutions, emphasizes the significance of strategic partnerships such as this one. He believes that collaboration with other technology firms and retailers is fundamental to fostering innovation. D'Onofrio articulates that these joint efforts are crucial for Sensormatic in maintaining its long-standing tradition of leadership in the retail sector, particularly in areas like RFID applications, computer vision, and analytics that contribute to redefining retail landscapes.

Expanded Accessibility for Retail Partners

With this collaboration, Sensormatic Solutions' retail partners can access select Indyme products through Sensormatic's dedicated sales teams. Products such as SmartResponse™ and SmartDome™ will accompany the Freedom Case, seamlessly integrating into existing systems while addressing various retail needs. This integration empowers retailers in several ways, including:

Faster Shopper Assistance

By utilizing new technologies, retailers can respond to customer inquiries promptly, reducing potential lost sales and enhancing customer loyalty.

Enhanced Loss Prevention

The Freedom Case is designed to protect high-risk items effectively without discouraging purchases, while SmartDomes offer real-time alerts for suspicious activities. Together, these solutions allow for improved strategies for loss prevention and highlight areas needing attention.

Optimized Labor Management

Indyme's technology facilitates better allocation of staff, ensuring that employees are positioned to assist customers where necessary. The Value-Exchange model provided by Freedom Cases allows staff to prioritize helping shoppers, rather than just managing display cases.

Engagement at NRF 2025

Participants of NRF’s Big Show will have the opportunity to experience Indyme’s Freedom Case and other Sensormatic technologies firsthand at Booth #3523 from January 12 to 14. This event is an ideal setting for retail professionals to explore innovative solutions that enhance operational efficiency and customer satisfaction.

About Johnson Controls

Johnson Controls (NYSE: JCI) is dedicated to transforming environments where people reside, work, learn, and play. Its mission focuses on creating smart, healthy, and sustainable buildings, thus elevating the overall performance of various settings for individuals and communities alike.

About Sensormatic Solutions

Sensormatic Solutions is a leader in the retail sector, providing innovative technology for loss prevention, inventory intelligence, and traffic insights for over half a century. The company is committed to enabling retailers to adapt and thrive in a rapidly evolving landscape, ultimately crafting tailored solutions that drive success.

About Indyme Solutions

Headquartered in San Diego, California, Indyme is at the forefront of improving customer engagement in the retail realm. With its technology installed in over 30,000 stores worldwide, Indyme aids major retailers in enhancing in-store performance and processes.

Frequently Asked Questions

What is the focus of the Sensormatic and Indyme partnership?

The collaboration focuses on enhancing loss prevention solutions and customer engagement technologies in retail settings.

What innovative product does Indyme offer?

Indyme offers the Freedom Case™, a self-service locking solution that protects items while ensuring a seamless shopping experience.

Where can visitors learn more about these technologies?

Visitors can explore these technologies in detail at NRF 2025 at Booth #3523 from January 12-14.

How does this partnership improve retail operations?

The partnership combines advanced technologies for loss prevention and customer engagement, leading to better service and efficiency.

What is the significance of strategic partnerships in retail?

Strategic partnerships drive innovation, allowing companies to remain competitive and responsive to evolving customer needs and market trends.

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