Sectra Dominates Awards with Incredible Customer Satisfaction
Sectra's Remarkable Achievement in Customer Satisfaction
International medical imaging IT and cybersecurity company Sectra (STO: SECT B) has once again demonstrated its exceptional service quality by securing eight Best in KLAS awards for its enterprise imaging solutions in radiology and digital pathology. This extraordinary achievement marks a significant milestone in Sectra's commitment to customer satisfaction, with Sectra PACS being recognized as the leading choice for healthcare providers for twelve consecutive years in the US.
A Comprehensive Look at the Awards
Sectra's accolades reflect its continuous effort to provide cutting-edge solutions tailored for its clients in the healthcare sector. The recognition spans various categories, including:
- US Large PACS
- US Small PACS
- PACS Global (Canada)
- PACS Global (Northern Europe)
- PACS Global (Southern Europe)
- PACS Global (DACH)
- PACS Global (Middle East/Africa)
- Pathology Solution Global (Europe)
Each award represents not only a testament to Sectra’s high-quality products but also its dedication to client needs, ensuring that the services provided greatly enhance operational efficiency and customer experience.
Continuous Improvement in Customer Engagement
As the healthcare landscape evolves, Sectra remains at the forefront by adapting its services to meet the changing demands of healthcare providers. According to Torbjörn Kronander, the CEO and President of Sectra AB, the company has successfully transitioned to software as a service in the public cloud, all while maintaining high levels of customer satisfaction. This dedication showcases the hard work of their employees and the importance placed on product development in collaboration with customers.
A recent testimonial from a US physician highlights the transformative impact of Sectra PACS on operational efficiency. The physician noted that the investment yielded immediate ROI improvements and enhanced study processing times. Such feedback reinforces Sectra's position as a leader in the field.
Global Reach and Impact
Since its initial installation in 1993, Sectra PACS has expanded significantly, now managing over 152 million annual imaging exams across more than 2,500 sites worldwide. The comprehensive nature of Sectra’s enterprise imaging solution integrates various modules, including those for cardiology, orthopaedics, ophthalmology, and genomics, into one cohesive system that addresses multifaceted healthcare needs.
Looking Ahead with Hope and Inspiration
Adam Gale, the CEO of KLAS, commended the 2025 winners, expressing optimism that these awards will motivate continual improvement in service delivery among healthcare providers. Winning a Best in KLAS award symbolizes a commitment to innovation and excellence in healthcare technology.
Meet Sectra at Upcoming Events
Fans of healthcare technology can learn more about Sectra's innovative enterprise imaging solutions by visiting their booth at notable upcoming events like ECR and HIMSS in 2025. Engaging with the company in this setting can provide insights into the latest advancements and offerings in medical imaging.
About Sectra
Sectra has been committed to advancing healthcare since its inception in 1978. The company strives to boost efficiency in healthcare delivery and support authorities in safeguarding sensitive information across Europe. With a successful fiscal performance, Sectra generates substantial revenue and continues to grow organically and through partnerships.
Frequently Asked Questions
What are the Best in KLAS awards?
The Best in KLAS awards recognize healthcare technology providers that deliver outstanding services and are based on feedback from healthcare professionals.
How long has Sectra been awarded in KLAS?
Sectra has maintained a number one position in customer satisfaction for twelve consecutive years in the US, demonstrating consistent excellence.
What solutions does Sectra provide?
Sectra offers comprehensive enterprise imaging solutions that cater to radiology, digital pathology, and other medical specialties.
Where can I find more information about Sectra's solutions?
To learn more about Sectra’s offerings, visiting their official website or meeting with their team at healthcare conferences is recommended.
How does Sectra support healthcare providers?
Sectra supports providers through innovative technology that improves efficiency, enhances imaging processes, and ensures high standards of customer service.
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