Sagtec's Innovative Robotics Revolutionizes Dining Experiences

Sagtec Global Limited Launches Game-Changing Robotics Platform

KUALA LUMPUR, Malaysia — Sagtec Global Limited (NASDAQ: SAGT), a pioneering force in customizable software and AI innovation, has proudly announced the commercial launch of its revolutionary AI-powered robotics platform. This advancement promises to redefine front-of-house dining operations within the bustling global hospitality industry.

Transforming Labor-Intensive Operations

The platform offers a fresh approach to tackling one of the most significant obstacles in the hospitality sector: labor-intensive service operations. By integrating autonomous robotics equipped with proprietary AI algorithms and real-time software coordination, Sagtec is gearing up to provide a solution that meets the increasing demands of modern dining spaces.

Enhancing User Experience

Kevin Ng, Chairman and CEO of Sagtec, emphasized that this launch marks a pivotal leap in hospitality automation. He mentioned that the platform evolves continuously with each use, enhancing user experience and offering tailored brand interactions that improve service efficiency. The company has set ambitious targets, aiming for over 500 new robotic kiosk subscriptions within the following year, spurred by strong market demand across various regions.

Key Features and Advantages of the Platform

What sets this platform apart are its standout features designed to seamlessly integrate into restaurant environments:

• Autonomous navigation combined with AI-powered spatial awareness ensures efficient real-time delivery.
• Natural language ordering capabilities facilitate multilingual voice engagement and employ facial recognition technology.
• Robotic arms offer hygiene-sensitive, consistent delivery for every customer interaction.
• Complete integration with point-of-sale systems guarantees real-time synchronization with existing ordering infrastructures.
• Customizable user interfaces and experiences enhance brand-specific voice design and thematic behavior.

Monetization Strategies

Sagtec's platform is structurally crafted to foster high-margin, recurring revenue streams. The monetization strategies include:

• Sales of hardware and subscriptions for robotic leasing.
• Licensing access to Sagtec’s innovative AI software, which integrates conversational and behavioral intelligence.
• Offering predictive diagnostics and tailored maintenance contracts to ensure optimal uptime and operational support.
• Custom branding packages specifically designed for enterprise clients and franchises.

Expanding Market Reach

This strategic introduction is not just an advance in technology for Sagtec; it's a significant expansion into a rapidly growing market. Fortune Business Insights projects that the global service robotics industry will surpass US$90.1 billion by 2032, with a compound annual growth rate of 19.2% from 2025. The increasing automation demand in the hospitality sector is palpable, especially considering forecasts suggesting a labor shortfall of 14 million workers by 2030.

Future Directions for Sagtec

With its entry into the intelligent robotics landscape, Sagtec is carving a niche as a key provider of AI systems in one of the most dynamic automation sectors. Leveraging a scalable Software as a Service (SaaS) model for licensing and offering flexible hardware leasing options, the company is cultivating a robust ecosystem that supports sustainable growth. This multilayered strategy ensures predictable revenue growth in the forthcoming years as automation demands escalate.

About Sagtec Global Limited

Sagtec stands out as a leader in delivering customizable software solutions, particularly within the Food & Beverage sector. The company enhances operational efficiency with services including software development, data management, and social media management across various industries. Furthermore, Sagtec operates power-bank charging stations at multiple locations in Malaysia through its subsidiary, CL Technology (International) Sdn Bhd.

Contact Information

For inquiries regarding Sagtec Global Limited, please reach out to:

Ng Chen Lok
Chairman, Executive Director & Chief Executive Officer
Phone: +6011-6217 3661
Email: info@sagtec-global.com

Frequently Asked Questions

What is Sagtec's new robotics platform designed for?

The platform aims to transform front-of-house operations in the hospitality sector by automating service processes.

What features does Sagtec’s AI-powered platform include?

Key features include autonomous navigation, multilingual ordering, robotic arm delivery, and full POS integration.

How is Sagtec planning to monetize its robotics offerings?

Sagtec plans to generate revenue through hardware sales, software licensing, predictive diagnostics, and customization packages.

What is the projected growth of the global service robotics market?

The global service robotics market is expected to grow to over US$90.1 billion by 2032, with a CAGR of 19.2% from 2025.

Where can I find more information about Sagtec?

Further details about Sagtec Global Limited can be found on their official website.

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