Rising Robocalls: Analyzing August's Disturbing Trends
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U.S. Consumers Faced Nearly 4.5 Billion Robocalls in August
During August, U.S. consumers encountered just under 4.5 billion robocalls, marking a 3.8% increase from July. This figure, while climbing, represents a significant 12.2% decrease compared to the same month the previous year. For the year thus far, the total number of robocalls has reached around 34.3 billion, a drop of a little more than 9% from the 37.9 billion recorded at the same point in the previous year.
Daily Call Averages and Trends
In August, U.S. consumers experienced an average of 143.8 million robocalls each day, which translates to 1,664 calls every second. These numbers show an increase compared to previous months.
Insights from YouMail CEO
According to YouMail CEO Alex Quilici, the volume of robocalls in 2024 has stabilized, with levels around 10% lower than in 2023. The pressing concern is how to reduce these figures further and protect consumers from unsolicited calls.
Scam and Telemarketing Calls: A Shift in Patterns
Interestingly, the data reveals a nuanced picture: while there was a slight 3.4% decline in scam calls and a 6.6% decrease in calls reminding about payments, telemarketing calls surged by 11%. Notifications calls also rose by 6.7%, highlighting a shift towards more promotional communications.
Call Types Breakdown
Here’s a glimpse into the types of robocalls received in August:
Notifications
1.21 billion calls, accounting for 27% of the total, saw an increase of 6.7%.
Payment Reminders
0.93 billion calls represented 21%, showing a decrease of 6.6%.
Telemarketing
These impressive numbers totaled 1.83 billion calls, constituting 41% of the overall volume, with an increase of 11%.
Scam Calls
Scam calls numbered 0.49 billion, making up 11% of the total, but still reflected a smaller decline of 3.4%.
Combining telemarketing and scam calls, a notable over 2.3 billion monthly robocalls are being made, indicating these sectors dominate the landscape of unwanted communications.
Most Notorious Robocalling Campaigns
In August, numerous campaigns troubled consumers, especially those related to personal loans, which generated a massive volume of calls from numerous numbers. Likewise, numerous calls regarding Google Listings raised eyebrows, with claims of unverified listings, leading to considerable consumer annoyance. Both campaigns faced criticism for their high call volumes and failure to provide adequate opt-out options.
Understanding YouMail's Role
YouMail has emerged as a pivotal player in tracking robocall data. This platform uses patented technology combined with user feedback to identify problematic callers, helping to mitigate the impact on consumers. The YouMail Robocall Index serves as a vital statistic source for call volume trends.
About YouMail, Inc.
YouMail protects individuals and businesses from unwanted calls through innovative app-based solutions. They handle over a billion calls each year across millions of numbers, ensuring effective detection of illegal calling campaigns and cyber threats.
Contact Information
Gabriella Troiani for YouMail
Lumina Communications
Email: communications@youmail.com
Frequently Asked Questions
What are robocalls?
Robocalls are automated calls that deliver pre-recorded messages, often used for telemarketing, scams, and other informational purposes.
How many robocalls did consumers receive in August?
Consumers received nearly 4.5 billion robocalls in August, reflecting both an increase from July and a decrease compared to the previous year.
What are the main types of robocalls?
The main types include notifications, payment reminders, telemarketing, and scam calls, with telemarketing seeing a notable increase.
How does YouMail contribute to robocall statistics?
YouMail tracks robocalls by analyzing data from its users, providing insights through its Robocall Index.
What should I do if I receive a robocall?
If you receive a robocall, do not engage with the caller; it’s advisable to block the number and report it to appropriate authorities.
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