DXC Launches Assure Smart Apps for the Insurance Sector
Empowering insurers with smart automation and AI is essential in modernizing operations, enhancing decision-making, and driving growth. DXC Technology (NYSE: DXC), a leading global technology services provider, has introduced the DXC Assure Smart Apps, a comprehensive suite of AI-powered applications designed to revolutionize how insurers interact with their customers, brokers, and advisors.
Transforming Engagement with Customers
Diverse insurance companies are exploring innovative ways to integrate artificial intelligence into their processes while managing complexity and costs. The DXC Assure Smart Apps provide an efficient path for insurers to implement AI-driven solutions. This platform is engineered for seamless integration with existing insurers' core systems, leveraging robust cloud capabilities powered by Amazon Web Services (AWS).
The Benefits of Smart Apps
The Assure Smart Apps allow insurers to harness the benefits of AI and natural language processing without the need to overhaul their core systems. Developed using DXC's Assure BPM, these applications provide enterprise scalability, rapid deployment, and effective workflow orchestration.
Key Features of DXC Assure Smart Apps
Ray August, President of Insurance Software and Business Process Services at DXC, emphasized that Assure Smart Apps cater to insurers at any stage of their technological journey. "This launch signifies a substantial advancement in digitizing and automating business processes for insurers. Our modular approach allows clients to innovate at their speed without disrupting critical operations or existing investments," he stated.
Addressing Common Insurance Challenges
DXC Assure Smart Apps are purposefully designed to tackle prevalent challenges in the insurance domain faced by brokers, customers, and advisors. Key features include:
- Self-service capabilities: This feature empowers customers, brokers, and advisors to manage updates and information independently on the platform.
- Customer support: The integration of a personal insurance concierge accessible via mobile devices offers real-time AI-driven support.
- AI insights: Intelligent dashboards derive insights from historical contracts, expediting the decision-making process.
- Leverage existing systems: The Smart Apps can be deployed swiftly, integrating seamlessly with current DXC solutions to minimize disruptions.
Collaboration with ServiceNow
DXC Technology's partnership with ServiceNow enriches the Assure BPM platform's workflow technology and enhances its AI capabilities. This collaboration is expected to significantly reduce processing design time by approximately 80%. The Smart Apps can function independently or be bundled into Smart Solutions tailored to meet specific business requirements.
Industry Leadership and Innovation
With over four decades of experience, DXC is a seasoned partner for 21 of the top 25 insurers globally. As a leading provider of core insurance systems (NYSE: DXC), the company continues to drive innovation, helping insurers to accelerate profitability while navigating complexity and costs across over 1 billion policies processed via DXC software.
Final Thoughts
For additional insights into DXC's insurance solutions and how they can benefit your organization, consider exploring the wealth of information available through their resources.
Frequently Asked Questions
What are Assure Smart Apps?
Assure Smart Apps are AI-powered applications designed to enhance how insurers engage with customers, brokers, and advisors, improving overall operational effectiveness.
How do these applications help insurers manage costs?
These applications facilitate faster decision-making and automation of common tasks, helping to reduce operational costs significantly.
What technology powers Assure Smart Apps?
Assure Smart Apps are powered by artificial intelligence, machine learning, and are integrated with AWS cloud capabilities for enhanced functionality.
Can these apps work with existing insurance systems?
Yes, Assure Smart Apps are designed for rapid deployment and full integration with current insurance core systems, minimizing disruptions during implementation.
Who can benefit from using DXC Technology's solutions?
Any insurer, broker, or advisor looking to modernize their operations and enhance their customer engagement processes can benefit from DXC Technology's innovative solutions.
