Ooredoo Group Collaborates with Polystar for Enhanced Analytics
Ooredoo Group is embarking on an innovative journey to boost its mobile and fixed broadband analytics capabilities by signing a framework agreement with Polystar, a part of Elisa Industriq. This partnership lays the groundwork for advanced insights and operational efficiency driven by DataOps and artificial intelligence (AI).
Deployment of Advanced Analytical Solutions
The collaboration entails a multi-phase deployment of Polystar’s analytics platforms, which include OSIX Monitoring, Kalix Analytics, and Kalix DataOps processing capabilities. This strategic decision aims to consolidate various vendor solutions into a unified platform, providing tailored insights to meet the diverse needs of user teams within the group.
Streamlined Operations and Unified Platforms
Replacing multiple heterogeneous solutions, Ooredoo Group is keen on merging functionalities to enhance operational visibility across its networks. The goal is to streamline resource allocation and improve data utilization, ultimately benefiting customer interactions and service delivery.
Phased Approach for Implementation
Building on an existing relationship, the deployment of these capabilities will occur in three distinct phases. Already, a rapid phase has established a solid analytics foundation, especially benefiting Ooredoo’s investments in 5G standalone (SA) networks.
Focus on Future Expansion
As the project advances, the second and third phases are planned to enhance data integration and leverage DataOps capabilities. The use of AI and machine learning will be critical for optimizing network performance, improving customer experience, and supporting informed strategic decisions.
Leadership Perspectives on the Partnership
"The decision for Ooredoo to adopt our solutions is a strong affirmation of our technology and shared vision with Ooredoo's leadership. Our alignment with Elisa Industriq ensures a concerted effort toward achieving long-term excellence," said Stephen Preston, CEO of Polystar, Elisa Industriq.
Commitment to Customer Experience
Ooredoo’s Chief Information Technology Officer, Timos Tsokanis, emphasizes their commitment to creating a robust analytics infrastructure. This will assure that decisions across both fixed and mobile networks are insight-driven, tailored to meet the unique demands of each operating unit.
Enhanced Customer Benefits
Hicham Siblini, the Chief Technology & Infrastructure Officer at Ooredoo Qatar, remarked on the methodologies being adopted. He highlighted that the improvements in data handling and operational execution will deliver tangible benefits to customers, enhancing their overall experience.
The successful initiation of this project highlights the synergy between Ooredoo and Polystar, proving the importance of collaboration in achieving technological advancements and operational efficiencies.
Future Directions and Benefits
As Ooredoo’s journey continues with the deployment of these advanced analytics tools, the organization anticipates realizing significant benefits early in the process, reinforcing the soundness of its investment in Polystar's solutions. The ongoing transformation promises to accelerate Ooredoo’s capabilities beyond current standards.
Frequently Asked Questions
What is the focus of the agreement between Ooredoo and Polystar?
The agreement centers on advancing mobile and fixed broadband analytics through Polystar's technology, enhancing operational insights using AI.
What are the key components of Polystar's solution?
Polystar's solutions include OSIX Monitoring, Kalix Analytics, and Kalix DataOps capabilities aimed at increasing operational efficiency.
How does this partnership benefit customers?
The partnership is designed to enhance customer experience by utilizing insights generated from advanced analytics to improve service delivery.
What is the projected timeline for the deployment?
The rollout will occur in three phases, with a fast-tracked initial phase already underway.
Who is Polystar's parent company?
Polystar is part of Elisa Industriq, a global leader in software solutions for operational intelligence.
