Renuity Takes a Bold Step by Rebranding Pacific Bath
Renuity Takes a Bold Step by Rebranding Pacific Bath
In a significant shift in the home improvement sector, Pacific Bath has officially rebranded to Renuity, aligning itself more closely with its parent company. This change reflects the ongoing commitment to delivering exceptional customer experiences under a single national brand.
Unified Under One Brand
The decision to adopt the Renuity name marks the culmination of Pacific Bath's integration into the wider Renuity portfolio, which enhances its ability to provide quality home improvement services. With this transition, Pacific Bath aims to offer an even broader range of services while maintaining its reputable KOHLER products.
Commitment to Quality
Founded in 2016, Pacific Bath has built a reputation as a trusted KOHLER authorized dealer. The product range includes the well-regarded KOHLER LuxStone showers along with innovative walk-in bath solutions. With this new alignment, Pacific Bath remains committed to its high standards, ensuring that customers experience the same trusted products along with certified installations.
Expanding Horizons in Home Improvement
Transitioning to the Renuity name not only strengthens the brand's identity but also opens new avenues for expansion. The team at Renuity is enthusiastic about future enhancements, hinting at additional home improvement services beyond bathroom offerings. This optimistic outlook promises a more comprehensive approach to home improvement, catering to various homeowner needs.
Customer-Centric Approach
Drea Cordova, the Divisional President at Renuity, expressed pride in the decades-long dedication to customer satisfaction. She stated, "This name change further strengthens our business by enabling us to broaden our services and introduce new innovations." This perspective emphasizes a future where customer needs are prioritized and expectations exceeded.
Seamless Transition for Customers
For existing customers, the transition to the Renuity brand will be effortless. All KOHLER products continue to carry a limited lifetime warranty, and repair commitments for KOHLER-certified installations remain unchanged. Consumers can expect support through existing phone numbers, ensuring that their experience remains consistent and reliable.
Forward-Thinking Mission
Andrew Faircloth, Renuity's Head of Strategy, highlighted the strategic nature of this rebranding. He noted, "We are on a mission to deliver faster, easier, and better customer experiences nationwide." This illustrates a commitment to innovation within the home improvement industry, fostering a culture of continuous improvement.
About Renuity
Headquartered in Charlotte, NC, Renuity has established itself as a leading provider of home improvement services across an impressive 36 states. Thousands of satisfied homeowners have chosen Renuity for their renovations, emphasizing a growing presence in the market. With a strong focus on trust, innovation, and customer-first service, Renuity is paving the way for a revamped home improvement experience.
Frequently Asked Questions
What does the rebranding from Pacific Bath to Renuity mean?
The rebranding signifies the integration of Pacific Bath into the Renuity brand, enhancing service offerings and maintaining quality customer experiences.
Will existing warranties change with the rebranding?
No, existing limited lifetime warranties on KOHLER products and commitments for installations will still be honored.
What types of services will Renuity offer after the rebranding?
Renuity plans to expand its services beyond bath products, including more home improvement solutions in the future.
Who is the leadership behind the rebranding?
Drea Cordova and Andrew Faircloth lead the rebranding efforts, focusing on customer satisfaction and strategic expansion.
How can customers reach Renuity for support?
Customers can continue to use existing customer support numbers, ensuring seamless access to assistance and information.
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