QCI's Rebirth: Embracing Innovators and Casino Technology
QCI Revives VizExplorer with Founders at the Helm
Quick Custom Intelligence (QCI) has made headlines by acquiring VizExplorer, a well-respected name in casino analytics. This pivotal decision marks a reunion for the original creators, Dr. Ralph Thomas and Andrew Cardno. Their excitement about reclaiming VizExplorer reflects both a personal and professional triumph, as they plan to enrich QCI’s expanding portfolio of solutions with VizExplorer's innovative analytics technologies.
Strengthening the Offerings
Andrew Cardno, Chief Technology Officer of QCI, expresses his enthusiasm, remarking that this reunion feels like reuniting with an old friend. He emphasizes the significance of evolving analytics tools specifically designed for the gaming sector. Under their collective guidance, QCI aims to merge foundational industry skills with cutting-edge technology to further enhance the capabilities of VizExplorer.
Transformative Tools in Casino Operations
VizExplorer is well-known for its exceptional dispatch management systems and advanced analytics solutions, which have historically improved casino operations. The techViz™ module, which focuses on slot machine maintenance, has significantly increased efficiency in casinos by streamlining processes. Cardno points out that this technology has profoundly impacted guest experiences by minimizing machine downtimes and fostering prompt maintenance responses.
Innovative Features from VizExplorer
With VizExplorer now back with QCI, several key innovations are set to enhance the company's technology suite:
- Advanced Dispatch & Operations Management: The robust dispatch engine helps casino staff work more efficiently, reducing operational delays and elevating guest services.
- Patented Quartal™ Analytics Visualization: This unique method for visualizing complex data sets streamlines operations in the casino sector, making it easier for executives to identify trends in player engagement and financial performance at a glance.
- Enhanced Treemap & Heatmap Views: Utilizing intriguing visual formats allows operators to analyze multiple data layers, providing a comprehensive view of performance metrics.
QCI's Commitment to Legacy and Innovation
By bringing VizExplorer back, QCI not only gains advanced tools but also the trust built over years in the gaming industry. Between 2008 and 2017, VizExplorer's solutions were deployed in more than 1,600 instances across over 600 properties internationally. Dr. Thomas highlights their commitment to honoring this legacy, noting the combination of VizExplorer's analytics strengths with QCI’s modern AI-driven platform will enable operators to leverage data in more intelligent ways.
Seamless Integration Ahead
The next steps for QCI involve a seamless incorporation of VizExplorer’s technology into their broader platform. Existing VizExplorer clients can expect a warm welcome as QCI aims to create a supportive environment tailored to their needs. Melissa Chiaurro, President of VizExplorer, mentions that transitioning clients will receive access to improved user interfaces and powerful insights about player behaviors.
Looking to the Future
This acquisition signifies a full-circle moment for the founders, who are passionate about breathing new life into the technology they started. The synergy created by their collaboration ensures that customers will benefit from even deeper analytics and innovative operational tools. The excitement shared by QCI’s team indicates a promising future ahead, one that blends historical milestones with future advancements in casino analytics.
ABOUT QCI
Quick Custom Intelligence (QCI) has been at the forefront of creating advanced gaming solutions. It specializes in a revolutionary platform that integrates multiple facets of casino management, employing real-time analytics tailored specifically for gaming and hospitality. Their commitment to one of the world’s fastest-growing industries is solidified by successful deployments across over 250 casino resorts globally. With a focus on elevating decision-making processes, QCI continues to transform the landscape of modern gaming operations.
Frequently Asked Questions
What is the significance of QCI acquiring VizExplorer?
The acquisition allows QCI to integrate VizExplorer's renowned analytics tools into its offerings, enhancing their technology suite for the gaming industry.
Who are the key figures leading QCI?
Dr. Ralph Thomas and Andrew Cardno, co-founders of QCI and original creators of VizExplorer, are leading the company.
What innovations will VizExplorer contribute to QCI?
VizExplorer brings advanced tools like the techViz™ module and Quartal™ Analytics Visualization, enhancing operational efficiency and analytics capabilities.
How does QCI aim to support existing VizExplorer clients?
QCI plans to provide a seamless transition, enhancing user experience and offering more profound insights into player behavior.
What are QCI's goals moving forward?
QCI aims to honor the legacy of VizExplorer while pushing forward with innovative solutions that improve data understanding and operational efficiency in gaming.
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