PowerSchool's Commitment to Protecting Personal Information

Author: Logan Wright Updated: 02-03-2025 01:59 PM

Understanding the Recent Data Breach Incident

This notice aims to provide essential information concerning a recent cybersecurity incident that impacted personal data belonging to students and teachers of schools utilizing PowerSchool Student Information System (SIS). On December 28, PowerSchool identified unauthorized access involving sensitive information through its customer support portal, PowerSource. Thankfully, this incident has been resolved, and operations have returned to normal. PowerSchool has reached out to affected customers and kept them informed throughout the process.

Details About the Information Compromised

The specific data involved varied, reflecting the unique requirements of each customer. For individuals impacted, the types of compromised information included various elements such as names, contact details, dates of birth, limited medical information, Social Insurance Numbers, and additional related data. PowerSchool is committed to transparency and wants affected individuals to understand the breadth of this incident.

Actions Taken by PowerSchool

To assist affected students and educators, PowerSchool is providing two years of complimentary identity protection services through Experian. Additionally, for students and educators who are of legal age, PowerSchool is also offering two years of credit monitoring services provided by TransUnion. These services are available to all individuals involved, regardless of whether their Social Insurance Number was compromised.

How to Get Support and Stay Protected

If you were affected by this incident and wish to enroll in identity protection or credit monitoring services, detailed information can be found on the PowerSchool website. PowerSchool deeply values the trust placed in them and is committed to protecting personal information. To ensure security, they have taken decisive action by activating their cybersecurity protocols and enlisting third-party experts to assess the scope of the breach and to look for any signs of misuse of information. Fortunately, there have been no reports of identity theft connected to this incident thus far.

Precautions to Take As an Individual

It is crucial to remain vigilant against identity theft and fraud. Individuals are encouraged to regularly check their account statements for any unusual activity. Moreover, it is important to remember that PowerSchool will never solicit personal or account information via phone calls or unsolicited emails.

Frequently Asked Questions

What caused the recent data breach at PowerSchool?

The breach was due to unauthorized access to personal information via a customer support portal.

What type of personal information was exposed?

Names, contact information, dates of birth, and Social Insurance Numbers were among the compromised data.

What steps is PowerSchool taking to mitigate the impact?

PowerSchool is offering two years of identity protection services and credit monitoring for affected individuals.

How can I enroll in the offered protection services?

Affected individuals can visit the PowerSchool website for detailed information on enrollment.

Is there a risk of identity theft due to this incident?

Currently, there have been no indications of identity theft connected to the incident.

About The Author

Dedicated Author and financial expert Logan Wright here, 29 years old. After earning an economics degree, I spent a number of years working in different financial industries. My great passion is enabling everyone, from any background or experience level, to understand and be literate in financial matters.

My books and writings are centered on simplifying difficult financial ideas into doable, understandable guidance. Whether it's retirement planning, investing, or budgeting, I want to arm readers with the information they need to make wise financial choices and realize their financial objectives.

Apart from writing, I also frequently post to financial blogs and organize webinars and workshops targeted at enlightening participants about personal finance. Always, my strategy is to offer concise, doable advice that can truly improve people's lives.

Away from work, I like to read, travel, and sample new foods. My goal is to infuse everything I do with the balance that I think is essential to both financial and personal well-being. By my profession, I want to encourage and enable people to confidently and clearly take charge of their financial futures.

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