Government must salvage our Test and Trace system before it’s too late
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Government must salvage our Test and Trace system before it’s too late
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THE SUN SAYS Government must salvage our Test and Trace system before it’s too late
The Sun
0:42, 26 Oct 2020Updated: 0:44, 26 Oct 2020
OUR “world-beating” Test and Trace programme was supposed to provide a route back to normal life — and a healthy economy.
But the costly initiative has been beset with problems from the off.
⚠️ Read our coronavirus live blog for the latest news & updates
Our Test and Trace system has been beset with problems from the off
3
Our Test and Trace system has been beset with problems from the offCredit: Getty
Some users report being called by tracers more than 60 times a day, only to be asked the same basic questions over and over again.
Others ignore the first call, thinking the 0300 number must be spam, and then can’t call back.
Meanwhile, patient data is getting lost in ancient IT systems.
Basic information, like preferred language of the user, is systematically going unrecorded.
And the app, which took far too long to develop, is STILL not glitch-free.
Brits were prepared to be patient at first.
But after months of frustration, goodwill is fast draining away: evidence suggests that thousands are no longer complying with instructions to self- isolate when contacted.
Salvaging the programme will be tough. But the bald truth is that we can’t afford to throw away what should be a vital line of defence against the virus.
The Government must do whatever it takes. Before it’s too late.
https://www.thesun.co.uk/news/13022342/sun-sa...and-trace/
Jump directly to the content
The Sun - top stories
Search
Search The Sun
Close
Government must salvage our Test and Trace system before it’s too late
Labour leader Keir Starmer probed by cops after crashing into cyclist near North London home
Student, 22, fined £6k for breaking covid quarantine rules after she was caught eating at restaurant in Insta snap
Millions still at risk of Covid infection as 'antibody immunity fell 26% by second wave'
Armed police and troops on standby to guard coronavirus vaccine stocks against anti-vaxxers
Tesco glitch sparked huge meal deal saving with one shopper's lunch costing 4p instead of £3
Why this ludicrous dithering on black people’s issues?
Woman in 40s arrested after young girl stabbed and airlifted to hospital
Women call for Tampax boycott over tweet celebrating 'diversity of all who bleed'
Priti Patel wants to give Britain's 'FBI' new powers to tackle Russian and Chinese spies in UK
Menu
Hide the menu
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Share
Click to share on Twitter (Opens in new window)
Click to share on Facebook (Opens in new window)
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88 Comments
COMMENT
NewsOpinion
THE SUN SAYS Government must salvage our Test and Trace system before it’s too late
The Sun
0:42, 26 Oct 2020Updated: 0:44, 26 Oct 2020
OUR “world-beating” Test and Trace programme was supposed to provide a route back to normal life — and a healthy economy.
But the costly initiative has been beset with problems from the off.
⚠️ Read our coronavirus live blog for the latest news & updates
Our Test and Trace system has been beset with problems from the off
3
Our Test and Trace system has been beset with problems from the offCredit: Getty
Some users report being called by tracers more than 60 times a day, only to be asked the same basic questions over and over again.
Others ignore the first call, thinking the 0300 number must be spam, and then can’t call back.
Meanwhile, patient data is getting lost in ancient IT systems.
Basic information, like preferred language of the user, is systematically going unrecorded.
And the app, which took far too long to develop, is STILL not glitch-free.
Brits were prepared to be patient at first.
But after months of frustration, goodwill is fast draining away: evidence suggests that thousands are no longer complying with instructions to self- isolate when contacted.
Salvaging the programme will be tough. But the bald truth is that we can’t afford to throw away what should be a vital line of defence against the virus.
The Government must do whatever it takes. Before it’s too late.
