Not hurting as I'm still in the green but a lot of

Not hurting as I'm still in the green but a lot of people aren't. Mainly frustrated at the refusal to communicate with anyone. Why do they have an "IR" department if they won't respond to emails? Why do they refuse to answer any questions about FINRA filing? Surely it isn't insider information to state whether or not the paperwork has been filed? All they have admitted was that they were in the "process of filing" months ago.