West Acquires 911 ETC OMAHA, Neb., Dec. 12, 2016 (GLOBE

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News Desk 2018
West Acquires 911 ETC

OMAHA, Neb., Dec. 12, 2016 (GLOBE NEWSWIRE) -- West Corporation , a global provider of communication and network infrastructure services, today announced it has acquired 911 ETC, Inc. (“911 ETC”), a leading provider of E9-1-1 services for the enterprise.

911 ETC serves thousands of client sites across the United States and Canada, helping first responders pinpoint a caller’s location within a facility and organizations meet E9-1-1 regulations. West plans to integrate 911 ETC into its existing Enterprise solutions group in the Company’s Safety Services operating segment.

“Twenty-five states currently have E9-1-1 legislation enacted or pending that requires organizations over a certain size or purchasing a new PBX to implement E9-1-1 for the safety of their employees, students, and visitors,” said Ron Beaumont, president of West’s Safety Services operating segment. “The combination of 911 ETC with West’s Safety Services Enterprise solutions group allows clients to meet E9-1-1 regulations and simplify E9-1-1 management so users’ locations can be reliably identified wherever they connect to 9-1-1 emergency assistance–from the office, from remote offices, from the road–and from any device. We look forward to serving our combined client base as we continue to lead the industry and transform emergency communications in the enterprise.”

The purchase price for 911 ETC was approximately $10 million (before working capital adjustment) and was funded with cash on hand. The financial results of 911 ETC are not expected to have a material impact on West’s 2016 results.

About West Corporation West Corporation (Nasdaq: WSTC ) is a global provider of communication and network infrastructure solutions. West helps manage or support essential enterprise communications with services that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.

For 30 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com .

Forward-Looking Statements This press release contains forward-looking statements. Forward-looking statements can be identified by the use of words such as "may," "should," "expects," "plans," "anticipates," "believes," "estimates," "predicts," "intends," "continue" or similar terminology. These statements reflect only West's current expectations and are not guarantees of future performance or results. These statements are subject to various risks and uncertainties that could cause actual results to differ materially from those contained in the forward-looking statements. These risks and uncertainties include, but are not limited to, the strategic alternatives available to the Company and the ability to execute on strategic alternatives, competition in West’s highly competitive markets; increases in the cost of voice and data services or significant interruptions in these services; West’s ability to keep pace with its clients’ needs for rapid technological change and systems availability; the continued deployment and adoption of emerging technologies; the loss, financial difficulties or bankruptcy of any key clients; security and privacy breaches of the systems West uses to protect personal data; the effects of global economic trends on the businesses of West’s clients; the non-exclusive nature of West’s client contracts and the absence of revenue commitments; the cost of pending and future litigation; the cost of defending against intellectual property infringement claims; the effects of extensive regulation affecting many of West’s businesses; West’s ability to protect its proprietary information or technology; service interruptions to West’s data and operation centers; West’s ability to retain key personnel and attract a sufficient number of qualified employees; increases in labor costs and turnover rates; the political, economic and other conditions in the countries where West operates; changes in foreign exchange rates; West’s ability to complete future acquisitions, integrate or achieve the objectives of its recent and future acquisitions; and future impairments of our substantial goodwill, intangible assets, or other long-lived assets. In addition, West is subject to risks related to its level of indebtedness. Such risks include West’s ability to generate sufficient cash to service its indebtedness and fund its other liquidity needs; West’s ability to comply with covenants contained in its debt instruments; West’s ability to obtain additional financing; the incurrence of significant additional indebtedness by West and its subsidiaries; and the ability of West’s lenders to fulfill their lending commitments. West is also subject to other risk factors described in documents filed by the Company with the United States Securities and Exchange Commission. 

These forward-looking statements speak only as of the date on which the statements were made. West undertakes no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, except to the extent required by applicable law.

AT THE COMPANY: Dave Pleiss Investor Relations (402) 963-1500

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