Ping An Insurance Achieves New Milestone in Sustainability

Ping An Insurance Joins Hang Seng Corporate Sustainability Index

Ping An Insurance (Group) Company of China, Ltd. (HKEX: 2318 / 82318; SSE: 601318) has proudly joined the Hang Seng Corporate Sustainability Index Series for the years 2024-2025. This marks an impressive milestone as the company continues its representation in this prestigious index for the 14th consecutive year, reaffirming its commitment to excellence in environmental, social, and corporate governance (ESG).

A Benchmark for Sustainability Investments

The Hang Seng Corporate Sustainability Index Series is an essential benchmark for investors seeking sustainable investment opportunities. Each year, the index undergoes a rigorous review process, assessing companies against a carefully constructed rating framework. This framework is designed by independent consultants and aims to select the top performers based on sustainability scores derived from numerous large and liquid stocks listed across the Hong Kong Stock Exchange, Shanghai Stock Exchange, and Shenzhen Stock Exchange.

Recognition of Consistent Performance

Ping An's continued inclusion in this index reflects the capital markets' recognition of the Group's lengthy commitment to responsible corporate practices. This achievement highlights the company's sustained efforts in promoting environmental stewardship, social responsibility, and strong corporate governance.

Sustainable Development as Core Strategy

Sustainable development is woven into the fabric of Ping An's strategy, ensuring maximization of long-term value. The company is dedicated to meeting customer needs by offering an integrated finance model alongside healthcare and senior care services. By consistently enhancing its corporate governance and risk management frameworks, Ping An is actively advancing green initiatives that accelerate both economic and environmental sustainability.

Serving Millions with Integrated Finance Solutions

Staying true to a people-centered approach, Ping An serves about 236 million customers through a comprehensive financial model that integrates multiple accounts and product offerings. With a focus on delivering customer satisfaction, the company aims to provide worry-free, time-saving, and cost-effective financial solutions. Recently, the Group reported that approximately 24.9% of its retail customers hold four or more contracts, demonstrating high customer retention with a rate of 97.8% and nearly 88 million customers having multiple contracts with the Group's various subsidiaries.

Health and Senior Care Ecosystem

As the aging population in China grows, Ping An has responded creatively by establishing its managed care model. This innovative framework combines online and offline health services, creating an ecosystem that addresses customers' diverse health and senior care needs effectively.

Collaborations in Healthcare

Ping An prides itself on an extensive healthcare network, featuring roughly 50,000 medical professionals across multiple facilities. This network allows the company to partner with more than 1,300 health institutions globally, enhancing the support available for customers both domestically and internationally.

Commitment to Environmental Health

Taking significant strides in its green finance initiatives, Ping An has established itself as a leader in sustainable investments. With RMB124.88 billion allocated to green insurance investments and an impressive balance of RMB164.63 billion in green loans by mid-2024, the company is well on its way to fulfilling its operational carbon neutrality goal by 2030.

Employee Initiatives and Welfare

Recognizing the importance of talent, Ping An offers a Long-term Service Plan and Key Employee Share Purchase Plan to ensure employee retention and development. With an impressive training program consisting of 375 course options, the average employee received 45.1 hours of training last year. Ping An has a workforce of 289,000 of which women comprise about 51%.

Social Responsibilities and Community Engagement

Ping An plays a crucial role in responding to natural disasters, leveraging its insurance capabilities for disaster relief. In 2023 alone, the company paid approximately RMB2.9 billion in disaster insurance claims and engaged in various community support initiatives.

Investment in Education and Community Development

In its ongoing effort to foster sustainable development, Ping An committed to the construction of 119 Hope Primary Schools to bolster rural education and has mobilized over 500,000 employee and agent volunteers for community service initiatives.

Aiming for Global Leadership

With a vision to be a world-leading integrated financial, health, and senior care services group, Ping An is steadfast in its mission towards high-quality growth and sustainable advancements. The company is committed to creating value for its customers, employees, and shareholders while adhering to high standards of corporate governance.

Frequently Asked Questions

What is the Hang Seng Corporate Sustainability Index?

This index serves as a benchmark for identifying companies that excel in sustainability through a rigorous evaluation process.

How long has Ping An been included in this index?

Ping An has been a constituent of the Hang Seng Corporate Sustainability Index for 14 consecutive years.

What is Ping An’s strategy regarding sustainability?

Ping An prioritizes sustainable development by integrating financial services with healthcare and senior care initiatives.

How does Ping An support community development?

Through charitable contributions and volunteer programs, Ping An enhances education and responds to emergencies effectively.

What are Ping An's goals for environmental protection?

Ping An aims for operational carbon neutrality by 2030 while significantly investing in green loans and insurance initiatives.

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