PetSmart Welcomes Jesica Duarte to Drive Growth Strategies
PetSmart Appoints Jesica Duarte as Executive Vice President
Duarte will lead merchandising, marketing, and digital organizations to advance the company's vision to be the favorite pet retailer.
Driving Forward with New Leadership
In a recent announcement, PetSmart, the top omni-channel pet retailer in North America, has introduced Jesica Duarte as its new Executive Vice President and Chief Commercial Officer. Duarte's primary responsibility will involve overseeing various departments including merchandising, proprietary brands, merchandise planning, digital platforms, and marketing. This strategic position is aimed at enhancing the customer experience and stimulating growth within the company.
The Vision for Growth
"Jesica is a strategic and growth-minded leader with an impressive career working across successful retail brands," stated Ken Hicks, the President and CEO of PetSmart. "Her vast experience leading teams through transformative business changes will be invaluable as we chart our course towards our long-term objectives."
Rich Experience in Retail
Jesica Duarte comes to PetSmart with over 30 years of leadership experience in various sectors, ranging from retail to grocery, beauty, and food and beverage. Most recently, she served as the Group Vice President of National Merchandising for Albertsons Companies. Prior to her tenure at Albertsons, Duarte enjoyed a successful 12-year run at Walmart, where she held multiple influential roles, such as Vice President of Private Brands and Chief Merchandising & Marketing Officer for their Chilean operations. Her rich background also includes significant positions at Molson Coors Beverage Company, Beam Suntory, Estee Lauder, and J.C. Penney.
Excitement for the Future
Expressing her enthusiasm about the new chapter at PetSmart, Duarte remarked, "This is an exciting time at PetSmart, and I'm thrilled to be joining such an impressive team at a pivotal juncture in the business. PetSmart brings together a unique community of associates, pet parents, and pets who share the same passion. I look forward to applying my expertise in merchandising and marketing to enhance PetSmart's omnichannel capabilities, ensuring we meet our customers where they are."
A Commitment to Community
Duarte is originally from Chile and holds an MBA from Georgetown University along with a bachelor’s degree in business and economics from the Pontifical Catholic University of Chile. She is a dedicated advocate for the Hispanic community and has served as the Chair of the Idaho Hispanic Chamber of Commerce.
About PetSmart
PetSmart stands as a leading omni-channel pet retailer in North America, devoted to enriching the lives of pets and their families. The company features an extensive selection of pet essentials, exclusive brands, and seasonal must-haves, accompanied by expert pet services. With almost 1,700 locations across the United States, Canada, and Puerto Rico, PetSmart also provides a seamless shopping experience via its website and mobile app. Customers can benefit from convenient options such as autoship, same-day delivery, and in-store pickup. Additionally, expert services provided at PetSmart locations include professional grooming, veterinary care in over 700 stores, pet training, and boarding facilities.
PetSmart Charities
Alongside its retail operations, PetSmart and PetSmart Charities have a long-term commitment that supports pets and the community. PetSmart Charities is recognized as the largest funder of animal welfare in North America and has facilitated the adoption of over 11 million pets through its in-store programs. For more information, visit PetSmart.com.
Frequently Asked Questions
Who is Jesica Duarte?
Jesica Duarte is the newly appointed Executive Vice President and Chief Commercial Officer at PetSmart, responsible for various merchandising and marketing strategies.
What is PetSmart's mission?
PetSmart aims to help everyone experience more joy with pets, providing essential pet care and expert services.
Where did Jesica Duarte work before joining PetSmart?
Before PetSmart, she worked at Albertsons Companies and Walmart, among other prominent retail brands.
What unique community does PetSmart serve?
PetSmart serves a vibrant community of associates, pet parents, and pets that share a passion for animal care.
What services does PetSmart offer?
PetSmart offers professional grooming, veterinary care, pet training, and boarding options at many locations.
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